Problems With Printing
If you cannot get the printer to print, first check that paper is loaded in the printer. Then check that the printer is plugged into a working electrical outlet that is not controlled by a switch or timer. Verify that the interface cable is securely connected to the printer and computer. If all this is correct, see the following specific problems.
Printing stops and the Paper Out light is on.
No paper is loaded in the printer or it is loaded incorrectly. Load paper in the sheet feeder correctly; then press the Load/Eject button to turn the Paper Out light off and resume printing.
Printing stops and the Paper Out light is flashing.
Paper may have jammed in the printer. Turn off the printer and gently pull out the paper. If it tears off inside the printer, open the printer cover and remove the paper. See “Paper Handling Problems” later in this chapter for more information.
You see a system memory error message on your PC and the printer does not print.
The Copies options in the Windows printer driver require additional system memory. If you see an error message or are unable to print using these options, try closing any unnecessary applications, reducing the size of your print job, turning off the Copies options, or increasing system memory.
The Windows printer driver installed with Windows 3.1 does not work correctly after you upgrade to Windows 95.
You need to reinstall the printer driver after upgrading to Windows 95 so the driver is set up correctly for Windows 95. See Chapter 2 for instructions.
Troubleshooting