Print jobs may be held in the EPSON Spool Manager (Windows) or the Epson Monitor2 utility (Macintosh). Select any print jobs marked pending, waiting, or held; then select Delete or Cancel Printing.
If you still see incorrect or garbled characters, print a demonstration page to see if the problem is with your printer; see Chapter 5 for instructions. If the demonstration page prints, you may have a problem with your application software or your printer cable. Make sure your cable is connected securely and see your program’s documentation for troubleshooting information. If no demonstration page prints, you may have a problem with your printer; contact your EPSON dealer or an authorized EPSON servicer.
You see incorrect colors in your printout.
Make sure EPSON Stylus COLOR 500 is selected as the default Windows printer driver or is the last printer selected in the Chooser (Macintosh driver).
If colors are faint or do not appear at all, make sure you selected Color in the printer driver Ink box.
Make sure you did NOT select No halftoning in the Macintosh printer driver Method setting.
Check that the printer driver’s Brightness and Contrast settings (Windows driver) or Light/Dark setting (Macintosh driver) are appropriate for the image.
If you scanned the image, the different color interpretation technologies used by your scanner, monitor, and printer can never produce an exact color match with the original image. However, check your scanner documentation for utilities you can use to calibrate your scanner to your monitor and printer to more closely match colors.
Troubleshooting