If you are printing from a DOS application using Economy mode, black text or graphics will appear gray on your printout; turn off Economy mode using the printer’s Default setting mode to achieve deeper blacks. See Chapter 5 for instructions.

Clean the color print head as described in Chapter 6.

The printed image is light or faint or has many gaps.

The paper thickness lever may not be set correctly. The position for envelopes or thick paper may cause faint printouts if used for plain paper. See Chapter 4.

You may have selected Economy printing in the Default setting mode. Turn this mode off in the Default setting mode. See “Using the Default Setting Mode” in Chapter 5 to turn it off.

The print head nozzles may need cleaning. Clean one or both print heads up to three times.

Printing starts too high or too low on the page, or the page length or margins are not what you expect.

Make sure you selected the correct Paper Size option in the printer driver; see Chapter 2 or 3.

Use your software program to adjust the margins, change the number of lines per page, or change the page length setting to match the paper you are using.

Change the loading position of the paper using Default setting mode as described in Chapter 5.

7-8Troubleshooting