Problems and Solutions
The printer does not printMake sure the printer is turned on and the POWER light is on. If the printer is turned on but the POWER light is not on, check to see that the printer is fully plugged in and that the electrical outlet is also turned on. If the electrical outlet is controlled by an outside switch or automatic timer, use a different outlet.
If the lights come on briefly but then go off and stay off, check that the printer’s voltage rating matches the voltage of your * electrical outlet. If the voltages do not match, unplug the printer and contact your dealer immediately. Do not reconnect the power cord to an electrical outlet.
Make sure the printer is connected securely to the computer. Check both ends of the cable between the printer and the computer.
Make sure that the PAUSE light is not lit. If it is lit, printing has been temporarily suspended. Press the PAUSE button to continue.
Make sure the printer is not out of paper. The tractor arrow on the PAPER SELECT indicator should be green.)
Make sure the correct tractor arrow is lit on the PAPER SELECT indicator. If the wrong tractor is selected, make sure paper is loaded in the standby position on the tractor you want to use, and then press the FRONT/REAR button to switch to that tractor. See the sections on loading paper in Chapter 2.
Make sure that all protective materials are removed. If not, turn off the printer, remove the protective materials, and turn the printer back on. See the Notice Sheet that came inside the printer for instructions on removing protective materials.
Troubleshooting and Maintenance |