If the printer inserts extra blank lines even when DIP switch 2-3 is turned off, you need to disable the AUTO FEED XT signal coming from your computer. See your Epson dealer for assistance.

The printout is faint or uneven

The ribbon may not be properly installed. See the section on installing the ribbon cartridge in Chapter 1.

The ribbon may be worn out. See the section on replacing the ribbon cartridge later in this chapter.

The print head may be worn out. This is especially likely if parts of printed characters are missing. Contact your dealer to have the head replaced. Never attempt to replace the head yourself because other parts of the printer should be checked at the same time.

The printout is not what you expect

The wrong character table may be selected. See the section on selecting character tables with DIP switches in Chapter 3. You can also select the character table using software commands.

(See Appendix B.)

The printer may not be securely connected to the computer. Check both ends of the cable between the printer and the computer.

Your software’s font, page layout, printer port, or other printer settings may not be selected properly. Make sure your software is correctly set up for your printer and that you specify continuous-feed paper as the type of paper.

Troubleshooting and Maintenance

5-5