If the printer still does not print, disconnect the printer from the computer and try the self test described in Chapter 1. If the self test works properly, the printer is working and the problem probably lies in the computer, the software, or the cable. If the self test does not work, contact your Epson dealer.

The printer stops printingThe printer may be out of paper. Check the paper supply.

The paper may be jammed. Remove the jammed paper and reload. Then press the PAUSE button. See the sections on loading paper in Chapter 2.

The ribbon may be jammed. This problem is usually caused by too much slack or a worn ribbon. See Chapter 1 to tighten the ribbon or the section on replacing the ribbon later in this chapter.

The top cover may be open. If the top cover is opened during printing, the printer beeps four times and stops printing. To resume printing, close the top cover and press the PAUSE button.

If the printer stops and the beeper sounds, turn the printer off and check for paper jams or other problems. Turn it back on and try to print again. If the printer beeps again and does not print, take it to a qualified service person.

The printout is spaced incorrectly

If all the text is printed on the same line, no line feed command is being sent at the end of each line of text. Turn DIP switch 2-3 on.

If the printer is inserting extra blank lines between lines of text, extra line feed commands are being sent. Turn DIP switch 2-3

Off.

5-4 Troubleshooting and Maintenance