FortiGate Voice Administration Guide, Trademarks | Fortinet 4.0 MR1

FortiGate Voice Administration Guide

Version 4.0 MR1 1 June 2010

01-410-112851-20100601

© Copyright 2010 Fortinet, Inc. All rights reserved. No part of this publication including text, examples, diagrams or illustrations may be reproduced, transmitted, or translated in any form or by any means, electronic, mechanical, manual, optical or otherwise, for any purpose, without prior written permission of Fortinet, Inc.

Trademarks

Dynamic Threat Prevention System (DTPS), APSecure, FortiASIC, FortiBIOS, FortiBridge, FortiClient, FortiGate®, FortiGate Unified Threat Management System, FortiGuard®, FortiGuard-Antispam, FortiGuard-Antivirus, FortiGuard-Intrusion, FortiGuard-Web, FortiLog, FortiAnalyzer, FortiManager, Fortinet®, FortiOS, FortiPartner, FortiProtect, FortiReporter, FortiResponse, FortiShield, FortiVoIP, and FortiWiFi are trademarks of Fortinet, Inc. in the United States and/or other countries. The names of actual companies and products mentioned herein may be the trademarks of their respective owners.

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Fortinet 4.0 MR1 manual FortiGate Voice Administration Guide, Trademarks

Contents

FortiGate Voice FortiGate Voice Administration Guide Trademarks Contents Configuring extension groups ring groups FortiGate Voice VoIP, PBX, and Pstn CLI Reference Introduction Fortinet products Before you begin How this guide is organized How this guide is organized How this guide is organized Document conventions IP addresses Office 7, one FortiGate with Head Office, second FortiGateBranch Office, one FortiGate VDOMs Office 3, one FortiGate, web Example Network configuration Example network configuration Document conventions CLI command syntax conventions Typographical conventions Angle brackets Curly braces Training Registering your Fortinet productFortinet products End User License Agreement Documentation Fortinet Knowledge Base Customer service and technical supportFortinet Tools and Documentation CD Comments on Fortinet technical documentation Example FortiGate Voice branch office configuration General configuration steps Example Branch Office network configuration To configure basic network settings Connecting the FortiGate Voice unitConfiguring basic FortiGate Voice network and UTM settings To connect the FortiGate Voice unit Go to System Network Options Go to Router Static Static Route Advanced Go to System Maintenance FortiGuardTo configure basic Internet access and UTM features DNS Server Configuring the FortiGate Voice Pstn and PBX settings To configure the fxo1 Pstn interface Caller ID Protocol Go to PBX Calling Rules SettingCaller ID Indicator Ring # To add a dial plan for dialing the Pstn and the main office Go to PBX Service Providers SIP TrunkTo add a VoIP provider Phone number Begin with O11 Action Block Use Default Outgoing Prefix SelectedGo to PBX Calling Rules Dial Plan and select Create New Go to PBX Extension Extension and select Create New Configuring the FortiFones on the internal network To configure FortiFones on the internal network To add an extension for a SIP phone behind a NAT device 6010 To configure the remote FortiGate unit in NAT mode FortiGate Voice IVR configurationProviding access to the company directory To add a custom welcome message Go to PBX Calling Rules Voice Menu Adding a shortcut for checking voicemailChecking voicemail Go to PBX Call Voice Menu Adding a shortcut for checking voicemail System resources dashboard widget Dashboard widgetsUnit operation dashboard widget To configure VoIP interface settings Configuring VoIP interface settingsConfiguring Pstn interfaces Basic Options General Pstn interface settingsPstn interface configuration settings PBX configuration Configuring service providers Configuring extensions VoIP Provider Create New General extension settingsExtension configuration settings Dial Plan Configuring extension groups ring groups Configuring extension groups Configuring dial plans Voicemail Extension Member Name Use Default Outgoing Prefix9 General dial plan list settingsDial plan rule configuration settings Go to PBX Calling Rules Dial Plan to add a dial plan Example dial plan Prepend Configuring voice menu options To configure voice menu options Direct inward dialing configuration settings Configuring direct inward dialingGeneral direct inward dialing settings Name Incoming Extension Comments Configuring PBX settings PBX Global Settings Monitoring calls Voicemail Notification Email SettingsYou must also add a username and password Monitoring SIP Trunk status Logging of PBX activities To configure logging of PBX settingsGo to Log&Report Log Config Event Log Viewing log messages Logging of PBX activities Config pbx dialplan Syntax Config pbx did Variables Description Default Config pbx extension Config pbx global Variables Description Default Config pbx ringgrp Config pbx smtp Config pbx voice-menu Config pbx voip-provider User username Secret passwordEdit providername Domain Config system pstn Variables Description Config system interfaceExecute pbx Example command output Diagnose pbx restart