PBX configuration

FortiGate Voice web-based manager configuration reference

Catch Caller ID

Select to enable the FortiGate Voice unit to receive caller ID

 

information from calls originating on the PSTN and send the caller ID

 

information to the extension that answers the call.

Caller ID Protocol

Select the caller ID protocol required by PSTN line that the fxo

 

interface is connected to. Contact your service provider for the name

 

of the protocol to use.

Caller ID Indicator

Select the caller ID indicator required by the PSTN line. Contact your

 

service provider for details.

Ring #

Set the number of rings to wait before receiving caller ID information.

 

In most cases, enter 1 to send caller ID information between the first

 

and second ring.Contact your service provider for details.

Hang-up Options

Configure the following options to configure how the FortiGate Voice

 

unit hangs up calls from the PSTN.

Hang up on Polarity Reversal

Hang up on Busy Tone

Select if the PSTN line uses polarity reversal to indicate a call has been hung up. Contact your service provider for details.

Select if you want the FortiGate Voice unit to hang up automatically when it receives a busy tone when attempting to dial a number on the PSTN.

Busy Tone Detection The number of busy tones that the FortiGate Voice receives before hanging up if Hang up on Busy Tone is selected.

Busy Tone Duration Busy Tone Interval

Administrative Status

Tune the FortiGate Voice unit to accurately detect busy tones on this PSTN line. You can change the default settings if busy tones are not accurately detected.

Set to Up if the fxo interface is connected to the PSTN and you want to be able to receive and send calls on this PSTN interface.

PBX configuration

The following explains how to configure PBX settings for your network environment. These settings include voicemail notification settings, configuring a VoIP provider as well as system settings such as a voicemail access code and a maximum voicemail duration time limit.

This section describes:

Configuring service providers

Configuring extensions

Configuring extension groups (ring groups)

Configuring dial plans

Configuring voice menu options

Configuring direct inward dialing

Configuring PBX settings

Monitoring calls

Monitoring SIP Trunk status

Monitoring the status of PBX extensions

Configuring service providers

You can configure multiple VoIP providers for your PBX configuration.

To configure VoIP providers, go to PBX > Service Providers > SIP Trunk, select Create New, configure the settings and then select OK.

FortiGate Voice Version 4.0 MR1 Administration Guide

3601-410-112851-20100601http://docs.fortinet.com/ Feedback

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Fortinet 4.0 MR1 manual PBX configuration, Configuring service providers