Configuring the FortiGate Voice PSTN and PBX settings

Example FortiGate Voice branch office configuration

SMTP Server

The name or IP address of an email server that the FortiGate

 

Voice unit can send email notifications to when PBX users

 

receive a voicemail. For example: mail.example.com.

 

You can optionally create an email account on the email server

 

for the FortiGate Voice unit.

Authentication

Select if the email server requires authentication.

User Name

Enter a valid username for an account on the email server.

Password

Enter the password for the account on the email sever.

4Select Apply to save the changes.

To add a VoIP provider

Use the following procedure to add the information required by the FortiGate Voice unit to use a VoIP provider for routing SIP calls on the main office. In the example, the organization uses a third-party VoIP provider to handle VoIP calls between the head office and the branch office.

1Go to PBX > Service Providers > SIP Trunk.

2Configure the following settings.

Name

VoIP_Provider_1

 

A name for the VoIP provider. This can be any name.

Domain

192.168.20.10

 

The VoIP provider’s IP address. This could also be the VoIP

 

providers domain name (for example, voip.example.com).

User Name

Enter a valid user name for an account on the VoIP provider’s

 

server. This could also be a phone number including area code,

 

depending on the requirements of the VoIP provider.

Password

Enter the password for the account on the VoIP provider’s SIP

 

sever.

Authorization User Name

Enter a valid authorization user name for an account on the VoIP

 

provider’s server if required by the VoIP provider.

Display User Name

Enter a valid display user name for an account on the VoIP

 

provider’s server if required by the VoIP provider.

Account Type

Select Static or Dynamic depending on the account with the VoIP

 

provider.

Registration Interval

If this is a dynamic account with the VoIP provider, enter the

 

registration interval as required by the VoIP provider. After each

 

registration interval the FortiGate Voice renews the registration of

 

the account with the VoIP provider.

DTMF Method

Auto

 

Auto means the VoIP provider’s server and the FortiGate Voice

 

unit will negotiate to select a DTMF method. You could also

 

select a specific DTMF method if required.

3Select OK to add the VoIP provider.

To add a dial plan for dialing the PSTN and the main office

Dial plans are used to route calls made from an extension to an external phone system. The external phone system can be the PSTN or a VoIP provider. To route calls to an external phone system you add dial plan rules that include a dial pattern and list of outgoing destinations. When the FortiGate Voice unit receives a call from an extension and the number dialed matches a pattern in a dial plan rule, the FortiGate Voice unit routes the call to the outgoing destination added to the dial plan.

FortiGate Voice Version 4.0 MR1 Administration Guide

2401-410-112851-20100601http://docs.fortinet.com/ Feedback

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Fortinet 4.0 MR1 manual To add a VoIP provider, Go to PBX Service Providers SIP Trunk