Adding a shortcut for checking voicemail | Fortinet 4.0 MR1 instruction

Example FortiGate Voice branch office configuration

Adding a shortcut for checking voicemail

To provide access to the company directory from any extension

1Log into the FortiGate Voice web-based manager.

2Go to PBX > Calling Rules > Voice Menu.

3Select the Edit icon for Key 3.

You can select any available key, but this example uses 3.

4Set Action to Go to Company Directory and select OK.

Adding a shortcut for checking voicemail

Use the following procedure to allow phone users to dial 7 to access their voicemail.

To provide access to the company directory form any extension

1Log into the FortiGate Voice web-based manager.

2Go to PBX > Call > Voice Menu.

3Select the Edit icon for Key 7.

You can select any available key, but this example uses 7.

4Set Action to Check Voicemail and select OK.

Checking voicemail

Once users connect to their voicemail using the Voicemail Access number configured from PBX > Calling Rules > Setting or by pressing the configured voicemail key they can follow the prompts to listen to, store, and delete messages. Users can also change their voicemail password.

FortiGate Voice Version 4.0 MR1 Administration Guide

01-410-112851-2010060131 http://docs.fortinet.com/ • Feedback

Image 31

Fortinet 4.0 MR1 manual Adding a shortcut for checking voicemail, Checking voicemail, Go to PBX Calling Rules Voice Menu

Contents

FortiGate Voice Trademarks FortiGate Voice Administration Guide Contents FortiGate Voice VoIP, PBX, and Pstn CLI Reference Configuring extension groups ring groups Introduction How this guide is organized Fortinet products Before you begin How this guide is organized How this guide is organized IP addresses Document conventions VDOMs Office 3, one FortiGate, web Head Office, second FortiGateBranch Office, one FortiGate Office 7, one FortiGate with Example network configuration Example Network configuration Document conventions Typographical conventions CLI command syntax conventions Curly braces Angle brackets Documentation Registering your Fortinet productFortinet products End User License Agreement Training Comments on Fortinet technical documentation Customer service and technical supportFortinet Tools and Documentation CD Fortinet Knowledge Base Example FortiGate Voice branch office configuration Example Branch Office network configuration General configuration steps To connect the FortiGate Voice unit Connecting the FortiGate Voice unitConfiguring basic FortiGate Voice network and UTM settings To configure basic network settings Go to Router Static Static Route Go to System Network Options DNS Server Go to System Maintenance FortiGuardTo configure basic Internet access and UTM features Advanced To configure the fxo1 Pstn interface Configuring the FortiGate Voice Pstn and PBX settings Ring # Go to PBX Calling Rules SettingCaller ID Indicator Caller ID Protocol To add a VoIP provider Go to PBX Service Providers SIP TrunkTo add a dial plan for dialing the Pstn and the main office Go to PBX Calling Rules Dial Plan and select Create New Use Default Outgoing Prefix SelectedPhone number Begin with O11 Action Block Go to PBX Extension Extension and select Create New To configure FortiFones on the internal network Configuring the FortiFones on the internal network To add an extension for a SIP phone behind a NAT device 6010 To add a custom welcome message FortiGate Voice IVR configurationProviding access to the company directory To configure the remote FortiGate unit in NAT mode Go to PBX Call Voice Menu Adding a shortcut for checking voicemailChecking voicemail Go to PBX Calling Rules Voice Menu Adding a shortcut for checking voicemail Unit operation dashboard widget Dashboard widgetsSystem resources dashboard widget Configuring Pstn interfaces Configuring VoIP interface settingsTo configure VoIP interface settings Pstn interface configuration settings General Pstn interface settingsBasic Options Configuring service providers PBX configuration VoIP Provider Configuring extensions Dial Plan General extension settingsExtension configuration settings Create New Configuring extension groups Configuring extension groups ring groups Voicemail Extension Member Configuring dial plans Go to PBX Calling Rules Dial Plan to add a dial plan General dial plan list settingsDial plan rule configuration settings Name Use Default Outgoing Prefix9 Prepend Example dial plan To configure voice menu options Configuring voice menu options Name Incoming Extension Comments Configuring direct inward dialingGeneral direct inward dialing settings Direct inward dialing configuration settings PBX Global Settings Configuring PBX settings Monitoring SIP Trunk status Voicemail Notification Email SettingsYou must also add a username and password Monitoring calls Viewing log messages To configure logging of PBX settingsGo to Log&Report Log Config Event Log Logging of PBX activities Logging of PBX activities Syntax Config pbx dialplan Variables Description Default Config pbx did Config pbx extension Variables Description Default Config pbx global Config pbx ringgrp Config pbx smtp Config pbx voip-provider Config pbx voice-menu Domain Secret passwordEdit providername User username Config system pstn Execute pbx Config system interfaceVariables Description Example command output Diagnose pbx restart