Configuring extension groups ring groups | Fortinet 4.0 MR1 guide

FortiGate Voice web-based manager configuration reference

PBX configuration

Voicemail Password Enter a voicemail password for accessing the voicemail.

Email Notification Select to have an email sent to the email address given in the Email field so that the person is notified when a voicemail message is in their voicemail message inbox.

Email Attachment Select to attach the actual voicemail message to the notification email.

Auto Delete Select to automatically delete the message.

Maximum Message # Enter a number for the maximum number of messages that can be stored in the extension’s voicemail inbox before automatically deleting those messages.

Configuring extension groups (ring groups)

Extension groups (also called ring groups) are a group of extensions that can be called using one number. The extension group can be used to call all the extensions in the group at the same time or to call the extensions one at a time until someone answers.

Note: The order in which the members are added to the ring group does not match the order in which the FortiGate Voice unit calls them.

To configure an extension group, go to PBX > Extension > Group, select Create New, enter the information, and then select OK.

Figure 9: Configuring extension groups

Delete

Edit

Extension Number The number to call to reach extension group. This number must be a valid extension number for the FortiGate Voice configuration.

Description

A description of the extension group.

#of Members The number of extensions in the extension group.

Ring Strategy Select a type from the drop-down list. You can choose either Sequential or

Ring All.

FortiGate Voice Version 4.0 MR1 Administration Guide
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Fortinet 4.0 MR1 manual Configuring extension groups ring groups

Contents

FortiGate Voice Trademarks FortiGate Voice Administration Guide Contents FortiGate Voice VoIP, PBX, and Pstn CLI Reference Configuring extension groups ring groups Introduction How this guide is organized Fortinet products Before you begin How this guide is organized How this guide is organized IP addresses Document conventions VDOMs Office 3, one FortiGate, web Head Office, second FortiGateBranch Office, one FortiGate Office 7, one FortiGate with Example network configuration Example Network configuration Document conventions Typographical conventions CLI command syntax conventions Curly braces Angle brackets Documentation Registering your Fortinet productFortinet products End User License Agreement Training Comments on Fortinet technical documentation Customer service and technical supportFortinet Tools and Documentation CD Fortinet Knowledge Base Example FortiGate Voice branch office configuration Example Branch Office network configuration General configuration steps To connect the FortiGate Voice unit Connecting the FortiGate Voice unitConfiguring basic FortiGate Voice network and UTM settings To configure basic network settings Go to Router Static Static Route Go to System Network Options DNS Server Go to System Maintenance FortiGuardTo configure basic Internet access and UTM features Advanced To configure the fxo1 Pstn interface Configuring the FortiGate Voice Pstn and PBX settings Ring # Go to PBX Calling Rules SettingCaller ID Indicator Caller ID Protocol Go to PBX Service Providers SIP Trunk To add a VoIP providerTo add a dial plan for dialing the Pstn and the main office Use Default Outgoing Prefix Selected Go to PBX Calling Rules Dial Plan and select Create NewPhone number Begin with O11 Action Block Go to PBX Extension Extension and select Create New To configure FortiFones on the internal network Configuring the FortiFones on the internal network To add an extension for a SIP phone behind a NAT device 6010 To add a custom welcome message FortiGate Voice IVR configurationProviding access to the company directory To configure the remote FortiGate unit in NAT mode Go to PBX Call Voice Menu Adding a shortcut for checking voicemailChecking voicemail Go to PBX Calling Rules Voice Menu Adding a shortcut for checking voicemail Dashboard widgets Unit operation dashboard widgetSystem resources dashboard widget Configuring VoIP interface settings Configuring Pstn interfacesTo configure VoIP interface settings General Pstn interface settings Pstn interface configuration settingsBasic Options Configuring service providers PBX configuration VoIP Provider Configuring extensions Dial Plan General extension settingsExtension configuration settings Create New Configuring extension groups Configuring extension groups ring groups Voicemail Extension Member Configuring dial plans Go to PBX Calling Rules Dial Plan to add a dial plan General dial plan list settingsDial plan rule configuration settings Name Use Default Outgoing Prefix9 Prepend Example dial plan To configure voice menu options Configuring voice menu options Name Incoming Extension Comments Configuring direct inward dialingGeneral direct inward dialing settings Direct inward dialing configuration settings PBX Global Settings Configuring PBX settings Monitoring SIP Trunk status Voicemail Notification Email SettingsYou must also add a username and password Monitoring calls Viewing log messages To configure logging of PBX settingsGo to Log&Report Log Config Event Log Logging of PBX activities Logging of PBX activities Syntax Config pbx dialplan Variables Description Default Config pbx did Config pbx extension Variables Description Default Config pbx global Config pbx ringgrp Config pbx smtp Config pbx voip-provider Config pbx voice-menu Domain Secret passwordEdit providername User username Config system pstn Config system interface Execute pbxVariables Description Example command output Diagnose pbx restart