Contents | Fortinet 4.0 MR1 specs

Contents

Contents
Introduction	5
Fortinet products	6
Before you begin	6
How this guide is organized	6
Document conventions	9
IP addresses	9
Example Network configuration	11
Cautions, Notes and Tips	12
Typographical conventions	13
CLI command syntax conventions	13
Registering your Fortinet product	15
Fortinet products End User License Agreement	15
Training	15
Documentation	15
Fortinet Tools and Documentation CD	16
Fortinet Knowledge Base	16
Comments on Fortinet technical documentation	16
Customer service and technical support	16
Example FortiGate Voice branch office configuration	17
General configuration steps	18
Connecting the FortiGate Voice unit	19
Configuring basic FortiGate Voice network and UTM settings	19
Configuring network settings for the devices on the Internal network	22
Configuring the FortiGate Voice PSTN and PBX settings	22
Configuring the FortiFones on the internal network	27
Adding extensions and configuring FortiFones for users behind a
NAT device	28
FortiGate Voice IVR configuration	30
Providing access to the company directory	30
Adding a shortcut for checking voicemail	31
Checking voicemail	31
FortiGate Voice web-based manager configuration reference	33
Dashboard widgets	33
Unit operation dashboard widget	33
System resources dashboard widget	33
Configuring VoIP interface settings	34
Configuring PSTN interfaces	34

FortiGate Voice Version 4.0 MR1 Administration Guide

01-410-112851-201006013 http://docs.fortinet.com/ • Feedback

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Fortinet 4.0 MR1 manual Contents

Contents

FortiGate Voice Trademarks FortiGate Voice Administration Guide Contents FortiGate Voice VoIP, PBX, and Pstn CLI Reference Configuring extension groups ring groups Introduction How this guide is organized Fortinet products Before you begin How this guide is organized How this guide is organized IP addresses Document conventions VDOMs Office 3, one FortiGate, web Head Office, second FortiGateBranch Office, one FortiGate Office 7, one FortiGate with Example network configuration Example Network configuration Document conventions Typographical conventions CLI command syntax conventions Curly braces Angle brackets Documentation Registering your Fortinet productFortinet products End User License Agreement Training Comments on Fortinet technical documentation Customer service and technical supportFortinet Tools and Documentation CD Fortinet Knowledge Base Example FortiGate Voice branch office configuration Example Branch Office network configuration General configuration steps To connect the FortiGate Voice unit Connecting the FortiGate Voice unitConfiguring basic FortiGate Voice network and UTM settings To configure basic network settings Go to Router Static Static Route Go to System Network Options DNS Server Go to System Maintenance FortiGuardTo configure basic Internet access and UTM features Advanced To configure the fxo1 Pstn interface Configuring the FortiGate Voice Pstn and PBX settings Ring # Go to PBX Calling Rules SettingCaller ID Indicator Caller ID Protocol Go to PBX Service Providers SIP Trunk To add a VoIP providerTo add a dial plan for dialing the Pstn and the main office Use Default Outgoing Prefix Selected Go to PBX Calling Rules Dial Plan and select Create NewPhone number Begin with O11 Action Block Go to PBX Extension Extension and select Create New To configure FortiFones on the internal network Configuring the FortiFones on the internal network To add an extension for a SIP phone behind a NAT device 6010 To add a custom welcome message FortiGate Voice IVR configurationProviding access to the company directory To configure the remote FortiGate unit in NAT mode Go to PBX Call Voice Menu Adding a shortcut for checking voicemailChecking voicemail Go to PBX Calling Rules Voice Menu Adding a shortcut for checking voicemail Dashboard widgets Unit operation dashboard widgetSystem resources dashboard widget Configuring VoIP interface settings Configuring Pstn interfacesTo configure VoIP interface settings General Pstn interface settings Pstn interface configuration settingsBasic Options Configuring service providers PBX configuration VoIP Provider Configuring extensions Dial Plan General extension settingsExtension configuration settings Create New Configuring extension groups Configuring extension groups ring groups Voicemail Extension Member Configuring dial plans Go to PBX Calling Rules Dial Plan to add a dial plan General dial plan list settingsDial plan rule configuration settings Name Use Default Outgoing Prefix9 Prepend Example dial plan To configure voice menu options Configuring voice menu options Name Incoming Extension Comments Configuring direct inward dialingGeneral direct inward dialing settings Direct inward dialing configuration settings PBX Global Settings Configuring PBX settings Monitoring SIP Trunk status Voicemail Notification Email SettingsYou must also add a username and password Monitoring calls Viewing log messages To configure logging of PBX settingsGo to Log&Report Log Config Event Log Logging of PBX activities Logging of PBX activities Syntax Config pbx dialplan Variables Description Default Config pbx did Config pbx extension Variables Description Default Config pbx global Config pbx ringgrp Config pbx smtp Config pbx voip-provider Config pbx voice-menu Domain Secret passwordEdit providername User username Config system pstn Config system interface Execute pbxVariables Description Example command output Diagnose pbx restart