Configuring voice menu options | Fortinet 4.0 MR1 specs

FortiGate Voice web-based manager configuration reference			PBX configuration
	Table 6: Rule 3: Toll free calls starting with 18

	Phone number	18
	Begin with

	Action	Allow

	Outgoing Selected	PSTN - fxo1

	Table 7: Rule 4: Long Distance calls starting with 1

	Name	Long_Distance

	Use Default	Selected
	Outgoing Prefix (“9”)

	Phone number	1
	Begin with

	Action	Allow

	Outgoing Selected	PSTN - fxo2

	Table 8: Rule 5: Other outgoing calls

	Name	Other_PSTN_Numbers

	Use Default	Selected
	Outgoing Prefix (“9”)

	Phone number
	Begin with

	Action	Allow

	Outgoing Selected	PSTN - fxo2, PSTN - fxo2

Configuring voice menu options

Configure voice menu options to provide PBX users with shortcuts to PBX functions such as accessing their voice mail, finding numbers in the company directory, or dialing a ring group.

To access voice menu functions PBX users dial a single number on their phones and wait a few seconds for the PBX to respond. For example, you can use voice menu options to allow PBX users to simply dial 3 to access their voice mail.

To configure voice menu options

1Go to PBX > Calling Rules > Voice Menu.

2In the row of the key that you want to configure voice menu options for, select the Edit icon.

3In the Action drop-down list, select one of the following:

None	No action will be taken when a caller dial this number.
Ring Group	The PBX user calls a ring group. Select the ring group to call. A
	ring group is also called an extension group. To add ring groups,
	see “Configuring extension groups (ring groups)” on page 39.
Check Voicemail	Provides direct access to the PBX user’s voice mail inbox.
Go to Company Directory	Provides direct access to the PBX company phone directory.

4Select OK.

FortiGate Voice Version 4.0 MR1 Administration Guide

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Fortinet 4.0 MR1 manual Configuring voice menu options, To configure voice menu options

Contents

FortiGate Voice Trademarks FortiGate Voice Administration Guide Contents FortiGate Voice VoIP, PBX, and Pstn CLI Reference Configuring extension groups ring groups Introduction How this guide is organized Fortinet products Before you begin How this guide is organized How this guide is organized IP addresses Document conventions VDOMs Office 3, one FortiGate, web Head Office, second FortiGateBranch Office, one FortiGate Office 7, one FortiGate with Example network configuration Example Network configuration Document conventions Typographical conventions CLI command syntax conventions Curly braces Angle brackets Documentation Registering your Fortinet productFortinet products End User License Agreement Training Comments on Fortinet technical documentation Customer service and technical supportFortinet Tools and Documentation CD Fortinet Knowledge Base Example FortiGate Voice branch office configuration Example Branch Office network configuration General configuration steps To connect the FortiGate Voice unit Connecting the FortiGate Voice unitConfiguring basic FortiGate Voice network and UTM settings To configure basic network settings Go to Router Static Static Route Go to System Network Options DNS Server Go to System Maintenance FortiGuardTo configure basic Internet access and UTM features Advanced To configure the fxo1 Pstn interface Configuring the FortiGate Voice Pstn and PBX settings Ring # Go to PBX Calling Rules SettingCaller ID Indicator Caller ID Protocol To add a VoIP provider Go to PBX Service Providers SIP TrunkTo add a dial plan for dialing the Pstn and the main office Go to PBX Calling Rules Dial Plan and select Create New Use Default Outgoing Prefix SelectedPhone number Begin with O11 Action Block Go to PBX Extension Extension and select Create New To configure FortiFones on the internal network Configuring the FortiFones on the internal network To add an extension for a SIP phone behind a NAT device 6010 To add a custom welcome message FortiGate Voice IVR configurationProviding access to the company directory To configure the remote FortiGate unit in NAT mode Go to PBX Call Voice Menu Adding a shortcut for checking voicemailChecking voicemail Go to PBX Calling Rules Voice Menu Adding a shortcut for checking voicemail Unit operation dashboard widget Dashboard widgetsSystem resources dashboard widget Configuring Pstn interfaces Configuring VoIP interface settingsTo configure VoIP interface settings Pstn interface configuration settings General Pstn interface settingsBasic Options Configuring service providers PBX configuration VoIP Provider Configuring extensions Dial Plan General extension settingsExtension configuration settings Create New Configuring extension groups Configuring extension groups ring groups Voicemail Extension Member Configuring dial plans Go to PBX Calling Rules Dial Plan to add a dial plan General dial plan list settingsDial plan rule configuration settings Name Use Default Outgoing Prefix9 Prepend Example dial plan To configure voice menu options Configuring voice menu options Name Incoming Extension Comments Configuring direct inward dialingGeneral direct inward dialing settings Direct inward dialing configuration settings PBX Global Settings Configuring PBX settings Monitoring SIP Trunk status Voicemail Notification Email SettingsYou must also add a username and password Monitoring calls Viewing log messages To configure logging of PBX settingsGo to Log&Report Log Config Event Log Logging of PBX activities Logging of PBX activities Syntax Config pbx dialplan Variables Description Default Config pbx did Config pbx extension Variables Description Default Config pbx global Config pbx ringgrp Config pbx smtp Config pbx voip-provider Config pbx voice-menu Domain Secret passwordEdit providername User username Config system pstn Execute pbx Config system interfaceVariables Description Example command output Diagnose pbx restart