Manuals / Fujitsu / Computer Equipment / Printer

Fujitsu DL6600Pro Troubleshooting, To troubleshoot printer problems, follow the flowchart

Models: DL6400Pro DL6600Pro

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CHAPTER

10

Troubleshooting

To troubleshoot printer problems, follow the flowchart.

Power lamp does not light and printer does not operate.

Is power cord			No
			No

connected correctly?
	Yes
	Yes

Contact maintenance personnel

Connect plugs securely to the printer and outlet.

TROUBLE-

SHOOTING

User’s Manual

10-1

Image 134

Fujitsu DL6600Pro, DL6400Pro user manual Troubleshooting, To troubleshoot printer problems, follow the flowchart

Contents

MANUALUSER’S 24-wire dot matrix printers User’s Manual User’s Manual Manufacturers Declaration of Conformity Trademark Acknowledgment User’s Manual User’s Manual Contents Changing Head Gap Adjustment Options 10-111-1 12-1IN-1 Introduction Image and graphics reproductionContents PackageParts FunctionsInside Lists the printer parts and functions Or continuous forms widthRecommended Check that the jam removal lever is locked Setting Up the PrinterRemoving Stopper Cushion Installing the Paper Guide Installing the Platen Knob Insert the platen knob and align it with the gear teethConnecting the Power Cord Plug the power cord into an outletConnecting the Interface Cable User’s Manual Installing the Ribbon Cassette Choosing a CassettePreparing the Ribbon Cassette Installing the Ribbon Cassette Close the top cover of the printer Removing the Ribbon Cassette Replacing the Subcassette Lift the reverse guide and remove the old ribbonPaper tape Knob Lock tabs B Loading Continuous Forms Front Turn on the printer power switchLoading Paper Loading Continuous Forms Front Tractor pins Paper holders Tractors Continuous forms Lower the cut-sheet tray Close the front cover of the printerIndicator Forms LoadingForms Rear Cutting Loading Cut Sheets Turn on printer powerRaise the paper guide. See Installing the Paper Guide on Open the front tray Align the cut-sheet guide with the reference pointCut-sheet guide Cut sheet Printing on Cut Sheets Cut sheet Continuous forms Returning to Continuous Forms Control Panel UsingOperating the Printer OnlineRear Tractor FrictionFront Tractor LockedLF/FF LoadLock FontPaper Path MenuTear OFF Online + Tear OFFOnline *2 PowerAlarm Friction *2Online *1 Next DisplayTurning Printer Power On Off Test Printing Test Printing Test printing sample Demonstration Pattern Printing Demonstration pattern Sensor Detection User’s Manual Clearing Paper Jams Continuous Forms Front Top cover Print head Paper thickness lever Cut Sheets Cut Sheets User’s Manual Paper Specifications Shows the size range for continuous formsContinuous Forms Misaligned Parts do not separate orBecome misaligned easily Single-sided zigzag spot gluing Combination of the other two Types of binding30 mm Printing Area Size in mm Remarks Type Number Ream weight in g/cm Front Paste here FrontSide Labels 25.4 Ambient temperature 40COr more Formats Recommended label formats Label arrangement Precautions PreprintingLeave an interval of 8 mm 0.3 in or greater Unit mm Miscellaneous Setup Mode OverviewChapter Organization Activating Setup Mode Initial setup mode printout Using Setup ModeUsing Setup Mode Setup mode summary Exit setup mode, saving the new font and spacing Printing a List of Options Default settings at shipment Setting Required Options MENU1 EmulateChanging MENU1 MENU2 Options ESC/P2 DPL24C+XL24E Report QualityLetter DraftTimes CHAR-WNormal CHAR-HItalics AttribNone CondnsdTOP-MRG German LangugeUSA SwedishLATIN-P ELOT928PG-DHN ISO-LTNItalic CHR-SETSET GraphicCR-CODE CR only EnableDisable CR & LFFeed Rghtend WrapEnd-of-line wrap. Causes a carriage return plus a line OVR-PRTSelect MENU1 or MENU2 Change other MENU1 or MENU2 options as requiredDefault does not reset options handled by Hardware ADJUST, or ConfigChanging HardwareBuffer WORD-LGBIT 2KBYTE2DTR SPACE1XON/XOF REV-CHLPrinter ignores CD Printer detects CDChanging Print Adjustment Options CUT-ORG CNT-ORGCntfine CutfineCUT-ADJ FcntadjRcntadj CNT-ORG Auto Changing Conﬁguration OptionsTearoff Manual Tearpos VisibleButton TEAR-EN SECCutload Auto LoadtimCONT-PE SetupALL TractorTearoff Manual Auto PLY Changing Head Gap Adjustment OptionsAmount PLY POS.A POS.B POS.C POS.D ManualResetting Default Values Select SAVE&ENDUsing Diagnostic Functions Test printing SELF-TST Hex dump printing HEX-DUMP Sample hex dump Checking vertical print alignment V-ALMNT Bars offset to the left You can also exit setup mode to exit V-ALMNT Correct vertical printing alignmentReference Setup ModeFlowchart in -6 shows the setup mode for the Fujitsu Listed for IBM Proprinter XL24E and Epson ESC/P2 emulationsHardwre Adjust Config GAP-ADJ AGM LF codePerforming Online Setup Print head Ribbon cassette Correct continuous forms loading User’s Manual Troubleshooting To troubleshoot printer problems, follow the flowchartTroubleshooting Daily Inspection and Maintenance Inspection Maintenance11-2 Conﬁguration body Horizontal Face Draft Quality SpecificationsVertical ⋅ Printer Specifications Printer specifications Parallel two pins Dimensions D86B-1138-C353 for DL6600 Pro Consumables and OptionsAptc D86B-1138-C359 for DL6600 ProUser’s Manual Command Sets Fujitsu DPL24C ESC T Condensed characters offDC2 Select underline typePica 10 cpi Space Backspace Carriage return Elite 12 cpiESC M ESC PForm feed Line feed Reverse line feedESC LF 255 ESC J nSet right margin 0 ≤ n ≤ ESC Q n Horizontal tab execution255 ESC VT n ESC ODC3 CanDC1 ESC =Bits 0 and 1 Font device selection ESC % m nSelect font m with source and style set by n Resident fontSelect character spacingn/360 inch, font attributes 255 0 ≤ n2 ≤Fixed 10 cpi 12 pt Istered ESC NUL m nBits 4 and 5 Speciﬁes the quality of characters to be reg Cut-Sheet Feeder Control Codabar nw-7 EAN EANBEL Enable paper-out sensorSound bell Ignore the paper-out sensorDownld 0, Downld ESC % Cour 10, Prstg 12, ComprsdBOLDFCE, Pica 10, Corresp LETTER, REPORT, DraftESC E ESC F NONE, ITALICS, CondnsdSHADOW, Bold ESC G ESC HCR-ONLY, CR & LF DC1/DC3 ENABLE, DisableNO-SLSH, Slash LF-ONLY, LF & CRUnchanged Normal Double DC4Unchanged Normal Double Single M4 controls character width Set line spacing to n/216 inch 0 ≤ n ≤ ESC 3 n Space Backspace Carriage return Elite characters onSet line spacing to 7/72 inch ≤ t1 ≤ 255, 0 ≤ t2 ≤ 255, t3 = 0, t4 = 180 orESC D NUL ESC B NULESC Q # ESC EM R ESC EMESC EM E ESC G Underline on or off ESC n On n = 1, off n =Select line ESC n 1 nESC c n1 n2 Space Backspace Carriage return Set eliteSet pica Line feed Form feedESC D ESC O 127 ESC C n Set page length to n inches 1 ≤ n ≤ ESC C NUL nESC t n 255 0 ≤ESC % n Delete characterDEL ESC * m n 1 n 2 data ESC X m n 1 nPoint Print raster image graphicsEnter online setup mode ESC e Online data ESC @User’s Manual Interface Information Parallel InterfaceDstb ACKSlct Inprm Ready to send data to the host. During This signal is set low when the printer isThis signal is used to indicate that data is Data transfer, it is used as data bitData Transmission Timing Figure C-1 Data transmission timingFigure C-2 Data transmission timing CTS Serial InterfaceRTS Ready When the printer is turned onSerial Options ETX/ACK selectableCable Wiring TD RDFigure C-1 Cable wiring DSR-enabled control ETX/ACK Serial ProtocolsON/XOFF Character Sets Basic character sets for DPL24C Plus and IBM XL24E emulationUser’s Manual User’s Manual User’s Manual User’s Manual User’s Manual User’s Manual LITHUA1 Lithuanian LITHUA2 Lithuanian MIK User’s Manual User’s Manual User’s Manual User’s Manual User’s Manual Character Sets USA*2 Ecma ECMA94Macedon ABG ABY LATN2-TLITHUA2 MIK PG-MAC ELOT927User’s Manual Using the LCD/LED Type Control Panel Control panel components Indicator lights LCD screenButtons UnloadExecutes form feed Points to remember about basic menusMenus and functions Executes line feed Changes the font, print quality, and pitchTo execute a form feed or line feed Executing a form feed or line feedExecuting a micro line feed Backward. To invert the arrow, press the ↓↑ but- tonTearing off continuous forms Resetting the printerTo reset the printer To tear off continuous formsChanging print font, quality, and pitch temporarily Letter Report Draft Selecting MENU1 or MENU2 Enabling or disabling lock mode Entering setup modeExiting setup mode Using the Setup Menus Selecting optionsStarting functions Selections are not in effect until they are savedSave Exit from Setup SELF-TEST Alignment Example of operationsSelecting options in MENU1 and MENU2 Saving changed optionsUsing the Save function Exit from Setup Printing the self-test Press F1 until SELF-TEST appears under FuncCorrecting vertical character displacement Power-on Special Functions OnlineUSE Save MessagesStop ExitInternal test Printer is performing its Where line 001 is the top-of-formWhere xxxx is -128 to +127 Appears for 2 seconds immediatelyExit Stop GO MICRO↑ Exit Save Speed Incr DecrMessages indicating user-correctable problems Operational error messagesCover open Cover is open Shut the cover Error LCD modelTable E-5 Warning errors list Table E-5 Warning errors list Buffer overflow Download data Table E-6 lists nonfatal error messages alphabeticallySpace for download data, or check the format Or check the interface cablePrestg Messages indicating fatal errorsCour CompressFatal Index Index Platen Platen knob IN-4 IN-5 IN-6 Fujitsu Offices C147-E041-05EN