Message

Remedies

 

 

Host connection failure due to

Check the following:

time-out

• fi-5000N is connected via network to the PC specified

 

by the logged-in user.

 

• The PC specified by the logged-in user is running.

 

• fi-5000N Software is installed on the PC specified by

 

the logged-in user.

 

• If Windows XP Service Pack 2 or later is installed in

 

your computer, check if "fi-5000N Event Module" is

 

added to [Programs and Services:] on the [Exceptions]

 

tab of [Windows Firewall] and its checkbox is marked.

 

If "fi-5000N Event Module" is not present, log off the

 

computer once and log in as the user with "Administra-

 

tor" authority again to unblock this module.

 

• The trigger port settings for fi-5000N and the settings

 

for the PC specified by the logged-in user are identical.

 

 

Host busy with other fi-5000N.

The host computer is performing a scanning operation

Wait few minutes and try sending

with other fi-5000N. Wait until this operation is finished

again.

and try scanning again.

 

 

DNS server is not configured

Set the DNS server in "Configure Network".

 

 

Cannot access DNS server

In "Configure Network", check whether the DNS server is

 

set correctly.

 

 

Name resolution failure

The destination host name configured by the logged in

 

cannot be converted into an IP address.

 

Check whether the host name settings are correct.

 

 

Failed to start Application

At [Launch Option] tab in the "fi-5000N Configuration

 

Tool" dialog box, verify that "Target" is set correctly.

 

 

Cannot obtain IP address from

Consult with the network administrator whether the DHCP

DHCP server.

server is working properly.

 

If the DHCP server is not working properly, configure the

 

settings of the fixed IP address.

 

 

Document jam

Document jam occurred during scanning operation. Cor-

 

rect the jammed conditions.

 

Press [ENT] key on fi-5000N keyboard.

 

If the PC which is to receive the scanned data is showing

 

an error message, follow the instructions.

 

 

ADF cover opened

Scanner ADF paper chute, hopper or imprinter cover is

 

opened. Confirm that scanner ADF paper chute, hopper

 

and imprinter are closed completely.

 

Press [ENT] key on fi-5000N keyboard.

 

If the PC which is to receive the scanned data is showing

 

an error message, follow the instructions.

 

 

84