8.1 Error Messages and Remedies

 

 

 

 

 

 

 

 

 

Message

Remedies

 

 

 

 

 

 

No paper on ADF paper chute

Scanner's ADF paper chute or the hopper has no docu-

 

 

 

ment on it.

 

 

 

Confirm that document are loaded correctly on the ADF

 

 

 

paper chute or on the hopper.

 

 

 

Press [ENT] key on fi-5000N keyboard.

 

 

 

If the PC which is to receive the scanned data is showing

 

 

 

an error message, follow the instructions.

 

 

 

 

 

 

Multifeed error

Multifeed occurred during scanning operation. Remove

 

 

 

the document in the scanner's document feeding path and

 

 

 

correct the multifeed conditions.

 

 

 

Press [ENT] key on fi-5000N keyboard.

 

 

 

If the PC which is to receive the scanned data is showing

 

 

 

an error message, follow the instructions.

 

 

 

 

 

 

Shipping lock malfunction

Confirm that the shipping lock is in released position.

 

 

 

Press [ENT] key on fi-5000N keyboard.

 

 

 

If the PC which is to receive the scanned data is showing

 

 

 

an error message, follow the instructions.

 

 

 

 

 

 

No print cartridge

Confirm if the imprinter's print cartridge is installed cor-

 

 

 

rectly and the connection parts are clean and not contami-

 

 

 

nated.

 

 

 

Press [ENT] key on fi-5000N keyboard.

 

 

 

If the PC which is to receive the scanned data is showing

 

 

 

an error message, follow the instructions.

 

 

 

 

 

For the remedies to solve scanner related temporary errors, refer to troubleshooting section on "FUJITSU TWAIN 32 User's Guide" in the Setup CD-ROM included in the scanner.

8

Troubleshooting

fi-5000N Operator’s Guide

 

85