8 Troubleshooting

8.1 Error messagesin the Update Manager

Belowis anoverview of the errormessages displayed in the Return Text
fieldin the Job D etailsdialog box (see "Job Details dialog box" onpage
117).
Foreach message thereis a description of the action you can take to elim-
inatethe error.
APPL_CURRENTLY_RUNNIN G
Internaloverlapof program runs
Action
lInthe Job Detailsdialog, click Show Logfile.
Inthe log file which opens, you will finda hyperlink to a zip file con-
tainingthe diagnostics files for the selected job.
lSavethe zip file and send it to y ourSupport of Fujitsu Technology
Solutions.
If the updatewas done successfully but t heinventory could not be created
becausethe scheduledtask ofI nventoryManageris alreadyrunningfor this
server:
lCheckt heinventory and the listed updates in UpdateManager.
If datais still old:
lCreatethe inventory manuallyvia I nventoryManager -Server List
tab- Recollect Asset Data from Agentsbutton.
ServerViewUpdate Management 261