8Troubleshooting
FlashC ancelledby User
Useraborted Flash Abort dialogw ith Cancel
Action
lRestartt heupdate (via Create Job orC opyJ ob)after consulting the
userof the updatings erver.
Applies:
oManagedserverwith operating system Windows
oGlobalFlashAgent Win <= V4.71.xx configuredwith Flash Abort
dialog
oUserwas loggedin to the consoleof themanagedserver and aborted
theFlash A bortdialog with Cancel
jobs on sameserver not accepted:”<jobname>” is active
Apreviously started job is already runningon the server
Action
lCheckJob Detailstab for runningjobs relating to this server.
lWait until therunning job has finishedbefore starting a new job.
Previousjob for this server was unexpectedly interrupted
Action
lExecutea manual cleanup(Server Details tab > select t hes erver>
click Cleanup).
lIf the cleanupjob producest hesame error as the updatejob, manually
dothe following on the managementstation:
oChangeto directory …\ServerView\ServerViewServ-
ices\scripts\ServerView\OnlineUpdate.
oCheckt heexis tenceand content of the file <server>.lck.
oIf the <jobname>indicated in the errormessage is mentionedin
thefile <s erver>.lck, deletet his file.
264 ServerViewUpdate Management