8Troubleshooting
Initialization error
Thedownloadaction could not be started successfully.
Loggingfile is not created.
Possiblereason: missing access permissions in the file sys tem (forc re-
ating/removingfile ordirectory in workdir or repositorydirectory).
Download error
Thefile download fromt hew ebs erverfailed.
Uncompressionerror
Theuncompressionof the downloadedfi les failed.
Networkproblems
Thedownloadfrom the web server failed due to network problems.
Updatecheck not started
Theupdatec heck failed to start.
UnsupportedServer Model
Theserver modelis notsupported.
No/Illegal Agent
Missingor illegal updateagent on the managednode.
Missing Inventory
Theinventory is missing.
1. Startthe Inventory Manager.
2. Click the Server List tab.
3. Checkt heD ata Statecolumn for this server.
If the Data Stateis not OK, recollect the inventory for this server.
4. Selectthe server on the tab.
5. Click Recollect AssetData from Agents.
If the Data Stateis s till not OK:
268 ServerViewUpdate Management