Troubleshooting and tips
The external monitor is blank or the image is unstable
The wrong external monitor has been selected or the wrong screen resolution has been set for the application programme.
►End the application programme under Windows with Alt + F4 . If the fault continues to occur after ending the programme, switch over to the notebook's internal LCD screen with Fn +
F4 . Change the following setting:
►Select the correct monitor or set the correct screen resolution.
–Setting the screen resolution: Select Start - Control Panel - Appearance and Themes - Advanced - screen resolution and then the screen resolution you require.
–Selecting the monitor: Select the correct monitor under Start - Control Panel - Appearance and Themes - Display - Settings - Advanced - Display.
The notebook cannot be started
The battery is not installed correctly
►Switch the notebook off.
►Check whether the battery is installed correctly in its compartment.
►Switch the notebook on.
The battery is dead
►Charge the battery.
Or
►Install a charged battery.
Or
►Connect the power adapter to the notebook.
The power adapter is not connected correctly
►Switch the notebook off.
►Check whether the power adapter is connected correctly to the notebook.
►Switch the notebook on.
The notebook stops working
The notebook is in Standby or Suspend mode
►Reactivate the notebook by pressing a key (Standby mode) or by switching it back on (Suspend mode).
An application programme has caused the malfunction
►Close the application programme or restart the notebook by switching it on/off or with a warm boot.
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