Troubleshooting and tips
Take note of the hints in the "Important notes" chapter, when you connect or disconnect ! cables.
If a fault occurs, try to correct it as described. If you fail to correct the problem, proceed as follows:
►Make a note of the steps and the circumstances that led to the fault. Also make a note of any error messages displayed.
►Switch the notebook off.
►Contact your sales outlet or our hotline/help desk.
Reinstalling Windows XP
You can reinstall the Windows XP operating system with the "Windows XP Recovery CD" and the "Drivers & Utilities" CD.
The instructions are provided on the case of the Recovery CD.
During the reinstall process your personal files and any installed programs will be deleted. ! We advise that you backup your files to an external hard drive, or CD / DVD disk before
you start.
► Switch the notebook on.
►Press the screen.
F12
key when the message F2: Setup F12: Boot Menu appears on the
►Insert the "Windows XP Recovery CD" into the optical drive.
►Select the
►Follow the instructions on the screen.
After the installation you must install all the drivers again. Some installed hardware components will not be correctly supported until this has been done.
►Insert the "Drivers & Utilities" CD into the optical drive. The CD starts automatically.
►Click on the Desk Update button.
►Select Automatic driver installation (Express) and click Start installation.
►Follow the instructions on the screen.
►Restart your notebook when the driver installation is completed.
The notebook's date or time is incorrect
►Set the time and/or date in the Main menu of the BIOS Setup Utility .
If the date and time are repeatedly incorrect when you switch on the notebook, the buffer i battery that supplies the internal clock is dead.
Please contact your sales outlet or our hotline/help desk.
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