CD drive problems

An audio CD produces no sound.

Probable cause

Solution

 

 

The CD is loaded incorrectly

Make sure the label is facing up, then try again.

 

 

The speakers are not

Make sure the speaker cables are connected

connected

properly and securely.

 

 

The speaker volume is turned

Check the volume control and turn it up if

down

necessary.

 

 

The speakers may be muted

Click the speaker icon on the task bar. Make

through the Multimedia

sure the Mute check box is not selected.

volume control

 

 

 

The speakers may be faulty

Connect a set of headphones to the line out

 

jack to test the output. If they work, replace the

 

speakers.

 

 

The sound card may not be

Open the system, then reseat the sound card.

installed correctly

Make sure the cables are connected properly.

 

Some systems do not have sound cards

 

because sound capabilities are built into the

 

system board.

 

 

The CD drive audio cable

Open the system and make sure the cables

may be installed incorrectly

are connected properly. Some systems do not

 

have sound cards because sound capabilities

 

are built into the system board.

 

 

CD drive problems

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