Video problems

The system is running but the screen is blank.

Probable cause

Solution

 

 

The monitor is not turned on

Make sure the monitor is plugged in and turned

 

on. If the monitor is turned on, the green power

 

LED should illuminate.

 

 

The monitor data cable is not

Make sure the monitor data cable is connected

connected

to the video controller on the back of the

 

system.

 

 

The connector or cable is

Check the connector and cable for bent or

damaged

damaged pins.

 

 

The monitor is defective

Connect a working monitor to the server.

 

 

The monitor brightness and

Adjust the brightness and contrast knobs to the

contrast controls are turned

center position.

down

 

 

 

A DIMM is not seated

Open the system and reseat the DIMM.

properly - indicated by a beep

 

 

 

The image on the screen is dim or difficult to read.

Probable cause

Solution

 

 

The monitor brightness and

Adjust the brightness and contrast knobs until

contrast controls are turned

the text becomes clear.

down

 

 

 

Light is glaring off the display

Position the monitor away from the sun or

 

other light source.

 

 

The monitor may be old

Replace the monitor.

 

 

The color monitor displays everything in black and white.

Probable cause

Solution

 

 

The system was turned on

Make sure the monitor is turned on, then

before the monitor

restart the system.

 

 

118Troubleshooting