The system does not recognize the CD drive.

Probable cause

Solution

 

 

The CD is not intended for PC

Make sure the CD is PC compatible.

use

 

 

 

The CD is loaded incorrectly

Make sure the label is facing up, then try again.

 

 

The CD is scratched or dirty

Try cleaning the CD with a lint-free cloth. Make

 

sure the CD is not scratched.

 

 

The CD drive needs to be

In the Control Panel window (Start Settings

added as new hardware

Control Panel), double-clickAdd New

 

Hardware. Follow the on-screen instructions

 

for adding the drive.

 

 

The secondary IDE device

Restart your server, then press F1 to open the

may be disabled

BIOS Setup utility. From the Advanced IDE

 

Configuration menu, set the IDE Controller

 

to Both and the Secondary IDE Master to

 

Auto.

 

 

The CD cables are not

Open the system and make sure all cables

installed correctly

between the CD controller and the CD drive

 

are connected correctly.

 

 

The CD drive may be

Replace the CD drive.

defective

 

 

 

108Troubleshooting