Error messages

This section lists common error messages that you may see. These messages often indicate procedural errors such as an incorrect keystroke or a write-protected diskette. Some messages, however, may indicate a problem that requires you to consult the troubleshooting section of this manual.

Error messageSolutions

 

 

Access denied

Try saving to a new file or diskette.

 

Move the write-protection tab over the hole on

 

the back of the diskette.

 

 

Bad command or file name

Make sure you entered the right command.

 

Make sure the specified drive is correct, then

 

try again.

 

If you are trying to exit MS-DOS to return to

 

Windows, type exit, then press ENTER.

 

 

Base memory [xxx]

This is an informational message only. No

expansion

action is required.

 

 

Checking RAM on disk

Your BIOS configuration is incorrect. Open the

controller

BIOS Setup utility, then make sure the settings

 

are correct.

 

 

CD drive is not recognized

See “The system does not recognize the CD

 

drive.” on page 108 for a possible solution.

 

 

Data error

Use Check Disk on the drive with the error.

 

 

Decreasing available

Your BIOS configuration is incorrect. Open the

memory

BIOS Setup utility, then make sure the settings

 

are correct.

 

 

Diskette drive is not

See “The system does not recognize the

recognized

diskette drive.” on page 109 for a possible

 

solution.

 

 

Diskette drive 0 seek to track

Open the BIOS Setup utility, then make sure

0 failed

the drive settings are correct.

 

Check the diskette drive cables. Make sure

 

Pin 1 on the cable aligns with Pin 1 on the

 

connector.

 

 

120Troubleshooting