The diskette drive will not read, write, or format

 

Probable Cause

Solution

 

 

 

 

The diskette is not

Make sure that the diskette you are trying to

 

IBM-formatted.

format is IBM compatible. If it is, try

 

 

reformatting it.

 

 

 

 

The disk is write

Make sure that the write-protection window on

 

protected.

the upper-right corner of the diskette is closed

 

 

(unprotected).

 

 

 

 

The diskette is

Run ScanDisk on the diskette. If errors are

 

corrupted.

detected and corrected, try accessing the

 

 

diskette again.

 

 

 

The diskette drive LED illuminates continuously

 

 

 

 

Probable Cause

Solution

 

 

 

 

The diskette is

Remove the diskette from the drive. If the light

 

corrupted.

remains on, try restarting the system.

 

 

 

 

The cable to the drive is

Open the system, then check the cable

 

not connected properly.

between the diskette drive and its controller.

 

 

Make sure that the pins are not bent or

 

 

misaligned.

 

 

 

An adapter card is not recognized by the system

 

 

 

 

Probable Cause

Solution

 

 

 

 

The interrupt and/or I/O

Check the address configuration of the

 

address is set

adapter card and make sure that it does not

 

incorrectly.

conflict with another card in the system.

 

 

 

 

The card has not been

Configure the card with the appropriate

 

configured through the

software.

 

software.

 

 

 

 

 

The card was not

Reseat the card, then make sure that its

 

installed correctly.

jumpers are configured appropriately.

 

 

 

Peripheral/Adapter problems

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