System problems

The system will not start up

 

Probable Cause

Solution

 

 

 

 

The system is not

Make sure that the power cable is connected

 

connected to an AC

to an AC power source.

 

outlet.

 

 

 

 

 

Voltage selection switch

Make sure that the voltage selection switch is

 

not set correctly.

set to the correct power source.

 

 

 

The system is non-responsive

 

Probable Cause

Solution

 

 

 

 

An error occurs during

Restart your computer by pressing the reset

 

an application or your

button. If the system is still non-responsive,

 

system may be out of

press and hold in the power button for 4

 

memory.

seconds to turn the system off. Turn the

 

 

system back on, then follow the on-screen

 

 

instructions.

 

 

 

The keyboard does not work

Probable Cause

Solution

 

 

A key was depressed

Clear the sticking key, then turn off the

while the system was

system, wait for a few seconds, then turn the

starting up.

system back on.

 

 

The keyboard is not

Check the cable. Make sure that it is plugged

plugged in or connected

in correctly.

properly.

 

 

 

Something spilled into

Turn off the system. Turn the keyboard upside

the keyboard.

down to let it dry before turning the system

 

back on.

 

 

The keyboard is

Try a keyboard you know is working.

defective.

 

 

 

System problems

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