Video problems

The system is running but there is no display

Probable Cause

 

 

Solution

 

 

 

 

 

The monitor is not

Make sure that the monitor is plugged in and

 

turned on.

 

 

turned on. If power is applied to the monitor,

 

 

 

 

the green power LED should illuminate.

 

 

 

 

 

The monitor’s data

Make sure that the monitor’s data cable is

 

cable is not connected.

connected to the video controller on the back

 

 

 

 

of the system.

 

 

 

 

 

The connector or cable

Check the connector and cable for bent or

 

is damaged.

 

 

damaged pins.

 

 

 

 

 

 

The monitor’s

 

 

Adjust the brightness and contrast knobs to

 

brightness and contrast

the center position.

 

controls are turned

 

 

down.

 

 

 

 

 

 

 

 

 

The monitor is

 

 

Connect a working monitor to the computer.

 

defective.

 

 

 

 

 

 

 

 

The video card is not

Open the system and reseat the video card.

 

seated correctly.

 

 

 

 

 

 

 

 

The video card is not

Check the documentation or technical support

 

compatible with the

to make sure that the video card is compatible

 

system.

 

 

with the system. If not, obtain a compatible

 

 

 

 

video card.

 

 

 

 

 

 

Important

 

Your system board may have a built-in video adapter, so

 

 

 

there may not be a video adapter to remove and replace.

 

 

 

 

 

Video problems

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