Modem problems

The modem is not recognized by the system

Probable Cause

Solution

 

 

The modem has not

Add the modem as new hardware.

been added as new

 

hardware.

 

 

 

The modem is not

Make sure that the line connected to the

connected to a live

modem is live and plugged into the

phone jack.

appropriate port on the modem (line port).

 

 

The phone jack is

If the modem shares the jack with another

shared by another

device, make sure that the other device does

modem or telephone.

not have the port open (for instance, someone

 

is on the phone, or another modem is in use).

 

 

The modem is not

Check the system settings for possible

configured with a valid

conflicts. If one exists, correct the problem by

interrupt or address.

selecting an available interrupt and address.

 

 

Modem problems

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