Peripheral/Adapter problems

A SCSI device is not recognized by the system

 

Probable Cause

Solution

 

 

 

 

The device needs to be

From the Control Panel window (Start

 

added as new

Settings Control Panel), double-clickAdd New

 

hardware.

Hardware. Follow the directions for adding the

 

 

device. If you are not experienced with this

 

 

procedure, call technical support.

 

 

 

 

The SCSI ID may be

Assign an available SCSI ID to the device.

 

invalid.

 

 

 

 

 

The SCSI chain is not

Make certain the last device on the SCSI

 

terminated.

chain is terminated.

 

 

 

 

The device cables are

Open the system, then check all cables

 

not installed correctly.

between the controller and the device.

 

 

 

The diskette drive is not recognized by the system

Probable Cause

 

 

Solution

 

 

 

 

 

The diskette drive may

Restart your computer, then press F1 to enter

 

be configured

 

 

the BIOS Setup utility program. From the

 

incorrectly.

 

 

Boot Removable Devices menu, make sure

 

 

 

 

that the diskette drive parameters are set

 

 

 

 

correctly.

 

 

 

 

 

The drive cables are not

Open the system, then check all cables

 

connected properly.

connected to the controller card.

 

 

 

 

 

The drive controller is

Open the system, then reseat the drive

 

not seated properly.

controller.

 

 

 

 

 

 

Important

 

Some systems do not have a floppy controller card

 

 

 

because the floppy controller is built into the system board.

 

 

 

 

 

92Troubleshooting