Probable Cause | Solution |
|
|
The CD/DVD drive | From the Control Panel window (Start |
needs to be added as | Settings Control Panel), |
new hardware. | Hardware. Follow the directions for adding the |
| drive. If you are not experienced with this |
| procedure, call Gateway Client Care. |
|
|
The secondary IDE | Restart your computer, then pressF1 to enter |
device may be disabled. | the BIOS Setup utility program. From the |
| Advanced IDE Configuration menu, set |
| the IDE Controller to Both and the |
| Secondary IDE Master to Auto. |
|
|
The CD/DVD drive | Open the system, then check all cables |
cables are not installed | between the IDE controller and the CD/DVD |
correctly. | drive. |
|
|
The CD/DVD drive may | Replace the CD/DVD drive. |
be defective. |
|
|
|
88Troubleshooting