Troubleshooting

Troubleshooting

Before starting any troubleshooting procedures:

1.Relieve pressure (refer to Pressure Relief Procedure Section).

2.Disconnect AC power to the machine.

3.Allow the machine to cool, if the machine has a heat control option.

Try the recommended solutions in the order given for the each problem to avoid unnecessary repairs. Also verify all circuit breakers, switches, and controls are properly set and wiring is correct before assuming there is a problem.

PROBLEM

CAUSE

SOLUTION

 

No Power

Verify rear AC Power switch is ON.

 

 

Fuse Blown

Replace Machine fuses (Refer to “Miscellaneous

HMI Display Completely Dark

 

Mechanical Assemblies” Section).

 

 

Loose connection

Tighten 5 pin cable on HMI.

 

 

Bad HMI

Replace HMI

 

 

Ball Valve Closed

Open Tank Ball Valve (if installed).

 

No or incorrect amount of

Tank empty

Fill tank with material

 

Tank Clogged

Verify no obstruction in the tank

 

material dispensed from either

 

Air in material

Prime the machine until the air is removed.

side

Check valve malfunction

Remove, clean or replace check valve.

 

 

Piston worn or broken

Remove and replace piston if worn.

 

 

Input Air Reduced or

Re-connect input air line to machine. Increase

 

removed

air pressure regulator adjustment.

 

 

Mixer blocked

Replace static mixer. Incorporate or decrease

Piston stalled (E21 Error)

 

purge time amount to prevent mixer blockage.

ODV adjustment too late

Re-adjust the ODV setting to occur sooner (C3

 

 

screen section).

 

 

Blocked Check valve

Remove check valve, clean and replace.

 

Air Cylinder Failure

Remove air cylinder and re-install cylinder kit

 

 

items if necessary.

 

Significant material leaking

Pump Shaft worn

Remove pump shaft assembly, and re-install rear

from pump rear seal

 

pump re-built kit.

 

 

Specific gravity of 1 or more

Mix materials in tanks, dispense another shot,

 

of the 2 materials has

then re-weigh. Re-calibrate if necessary (C4

 

changed since calibration.

section).

 

 

Machine Air pressure has

Re-adjust air pressure regulator to value used

 

changed since calibration.

when machine was calibrated, or re-calibrate (C4

Material dispensed not correct

 

section). Turn ON or decrease

% level.

weight

Not enough material in 1 or

Check tank levels, and fill and prime if

 

more tanks

necessary.

 

 

Mixer has slight obstruction

Replace static mixer. Re-prime machine.

 

Check valve malfunction

Remove check valve(s), clean or replace if

 

 

necessary.

 

 

Piston worn or broken

Remove and replace piston(s) if necessary.

 

One tank is empty

Check tank levels. Add material if necessary.

 

Tank Ball valve Closed

Open tank ball valve. Re-prime machine.

Machine dispensing off ratio

Machine out of phase

Re-phase machine (C2 section).

 

Check valve malfunction

Remove check valve(s), clean or replace if

 

 

 

necessary.

 

 

Piston worn or broken

Remove and replace piston(s) if necessary.

Pumps drawing material back

Check valve stuck open

Remove check valve(s), clean or replace if

from valve hose

 

necessary.

 

 

 

 

 

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Graco PR70 important safety instructions Troubleshooting, Problem Cause Solution