GXE502X User Manual 7/9/2008
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Version 03
o Voice Menu Name: This field lets users enter a name for their auto-attendant.
o Press x to trigger: Check the box next to each keypad digit to specify the flow of
your auto attendant menu. Callers automatically have the option to enter internal
extension numbers from the auto-attendant. To select the type of destination that
calls will be forwarded to, select an option from the first drop-down box. Users can
then select from available destinations of that type in the second drop-down box(if
applicable).
o No entry time out: This field lets users enter the minimum time callers have to
enter a menu option before repeating the voice menu or exiting.
o Play warning and repeat voice menu for up to: Select from the drop-down box
the number of times for this auto-attendant (IVR) to be repeated when the caller
does not enter any menu option, before exiting.
o Fax To: This field allows the auto attendant to automatically route all incoming faxes
to a specific extension.
o Waiting Tone: This field allows users to select the system music or a normal ring-
back tone when waiting in the auto attendant.