Technical Assistance | Hand Held Products 7900 specs

Technical Assistance

If you need assistance installing or troubleshooting, please call your Distributor or the nearest Hand Held Products technical support office:

North America/Canada:

Telephone:	(800)	782-4263, option 4 (8 a.m. to 6 p.m. EST)
Fax number:	(315)	685-4960
E-mail:	natechsupport@handheld.com
América Latina:
Teléfono:	(800)	782-4263, opción 8, opción 3
Teléfono:	(704)	998-3998, opción 8, opción 3
E-mail:	latechsupport@handheld.com
Brasil
São Paulo
Teléfono:	Int+55 (11) 2178-0500
Fax:	Int+55 (11) 2178-0502
Rio de Janeiro
Teléfono:	Int+55 (21) 2178-0500
Fax:	Int+55 (21) 2178-0505
São Paulo and Rio de Janeiro
E-mail:	brtechsupport@handheld.com
México
Teléfono:	(800)	782-4263, opción 8, opción 3
Teléfono:	(704)	998-3998, opción 8, opción 3
E-mail:	latechsupport@handheld.com

Europe, Middle East, and Africa:

Telephone-

European Ofc: Int+31 (0) 40 79 99 393

U.K. Ofc: Int+44 1925 240055

E-mail: eutechsupport@handheld.com

Asia Pacific:
Telephone:	Int+852-3188-3485 or 2511-3050
E-mail:	aptechsupport@handheld.com

Online Technical Assistance

You can also access technical assistance online at www.handheld.com.

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Rev D

Dolphin® 7900 Series User’s Guide

Image 238

Hand Held Products 7900 manual Online Technical Assistance, North America/Canada

Contents

User’s Guide Disclaimer Trademarks Table of Contents Using the Image Engine Communications Wireless PAN Wpan Communications with Bluetooth Applications Dolphin ChargeBase Introduction Overview Laser Safety Label Required Safety LabelsLocation Bluetooth Dolphin 7900 Series Wlan 802.11b or Wpan Bluetooth RadioParameter Specification 802.11b GSM, 802.11b, and Bluetooth 802.11b and BluetoothGSM and Bluetooth Dolphin 7900 Series Wwan Radio GSM MC-45 & MC-46 FCC Compliance Dolphin 7900 Series Batch Terminal RF, Regulatory, and Safety Agency Approvals for GSM MC-46 RF, Regulatory, and Safety Agency Approvals for GSM MC-45Parameter Microwaves Care and Cleaning of the Dolphin TerminalFor European Community Users Waste Electrical and Electronic Equipment Information Rev D Imaging Getting StartedData Input Memory Standard Configurations Dolphin 7900 Radio Configuration OptionsCustom Configurations Dolphin 7900 Series Peripherals Dolphin 7900 Accessories Using the Dolphin 7900 for the First Time Unpack the Carton and Verify its Contents To Remove the Main Battery Pack Charging with Dolphin Peripherals Align the Screen Verify Operations with Demos Soft Reset Warm Boot Resetting the TerminalSuspend Mode Hard Reset Cold Boot Rev D Hardware Overview System FeaturesWireless Radio Options Processor Front Panel Features PocketPC IrDA Port Audio JackSpeaker Scan LED Back Panel Features Hand Strap Slot BatteryImage Engine Window Stylus and Fastener Access Door Side Panel FeaturesOpening the Access Door Programmable Side Button Installing a Mini-SD Card MSD SIM Installing a SIM Card Replacing the Access Door Mechanical Connector Bottom Panel FeaturesPowering Out Main Battery Pack Battery PowerInternal Backup Battery Default Low and Critical Battery Points Managing Battery PowerSetting Critical and Low Battery Points Guidelines for Battery Use and Disposal Checking Battery PowerStoring Batteries Dolphin 7900 Technical Specifications Resistance Power TemperatureTemperature Humidity Peripherals/Accessories Today Screen Using Dolphin Mobile ComputersCommand Bar Navigation Bar and Start Menu Selecting Programs Using the Touch ScreenPop-Up Menus Adjusting the Backlight IrDA Port Wireless RadiosCommunication Options Software Communication Programs Radio Combinations Radio Driver InstallationRadio Options Radio Manager Using the Letter Recognizer Using the Soft Input Panel SIPUsing the SIP Keyboard Using the Block Recognizer Input Panel Options Selecting TextInput tab Word Completion tab Options tab Drawing on the Screen Writing on the ScreenTo Select Writing Notifications Status IconsStatus Icon Meaning Using Find Using File Explorer Range Near Using the Image EngineImage Engine Options Far OCR Codes Bar Code Symbologies SupportedSymbology Type Symbology Name 1D Symbologies Postal Codes Decoding Activating the EngineDemos Programmable Side Buttons Sample Bar Codes Omni-Directional Scanning High-Vis Aiming Pattern Capturing ImagesTaking an Image Uploading Images Rev D Key Numeric Keyboard Using the KeyboardsKey Alpha Keyboard Using the Function Keys Using the Navigation Keys Name Key Function Using the Modifier KeysKey combination pressed Caps Lock Key in Alpha Mode Alpha ModeKey Numeric Keyboard Key Character Blue Key CombinationsRed Key Combinations Key Combination Function Red + F10 NUM Lock Key Key Alpha KeyboardCaps Lock Functionality NUM Key Combinations Numeric Shift in Numeric Mode Rev D System SettingsPersonal Tab System Tab Connections Tab Description Connections Personal Tab Button Assignments To Enable HotKeysButtons Available Applications Headset Control Mic VolumeHeadset Volume Stereo headphone Tap Start Settings Personal tab Menus Start Menu tab Using System SettingsUsing File Explorer Menus Adding a Program to the Start Menu Using ActiveSync on the Desktop Computer System Tab Main tab CPU SpeedTo Increase/Decrease RAM Memory Functions Memory Use Storage Card TabTotal storage card Free Wireless Tab PowerTab Description Battery Tab Find Link Regional Settings Tab Description Advanced Tab To Remove Programs Remove ProgramsScreen ClearType Tab Alignment tabText Size Tab Default Font Size Largest Font Size Server-Assigned IP Addresses Zero-Config Wi-FiConnections Tab Com Port Assignment Table Creating an External Modem Connection to an ISP Opening the Connections ManagerTask Tab Tap FInish Advanced Settings Tap Start Settings Connections tab Connections Task tabEnter a name for the connection, such as My Connection General Tab Port Settings TabTCP/IP Tab Establishing Exceptions for Work URLs Connecting to Your ISPCreating an External Modem Connection to Your Work Servers Tab Setting Up a VPN Connection for Work Connections Setting up a Proxy Server Connection for Work ConnectionsGo to Start Settings Connections tab Connections Dolphin 7900 Series User’s Guide Rev D Connecting to a VPN Server Establishing Dialing Rules Creating a Wireless Network Connection Network Cards Dolphin 7900 Series User’s Guide Rev D Rev D Installing Additional Software General Help on ConnectingCommunications Synchronizing from Your Desktop Computer Using ActiveSyncSynchronizing from the Terminal Exploring the Terminal from the Desktop Computer If the File is an Installer Adding Programs to the Terminal Using ActiveSyncIf the File is Not an Installer Verify That the IrDA Port is Enabled Using InfraredIrDA Port Location on the Terminal Sending Verify That Beam Settings Are Set to ReceiveSending and Receiving Receiving Troubleshooting Using an ISP Adding Programs Directly from the Internet 802.11b Wireless Security Supplement Wireless LAN Wlan Communications with 802.11bConfiguration Utilities Enabling the 802.11b Radio Driver Status Icons 802.11b SettingsTap Start Settings System tab 802.11b Settings Icon This icon means… Status Tab Config Tab To Add an Active Ssid to the Preferred Profile Table To Create a New Profile Enable Authentication TabField Description Authentication Algorithm To Delete a Profile Field Description Power Save ModePreamble Mode Advanced Tab Using the Status Icon About Tab Platforms Supported 802.11b Wireless Security SupplementRequired Network Configuration Information Worksheets 802.1X Supplicant Protocol Support Leap Worksheet MD5 WorksheetTLS/SmartCard Worksheet Ttls Worksheet Peap Worksheet Gray Icon IndicatorsOpening the Client Orange Client Menu Main ScreenPort Status Icon Menu Item Tapping this item… Close View Menu Install ProtocolExit Status Bar Help MenuMenu Item Tapping this item… Disable Configuring the ClientMenu Item Description Enable Port Menu Accessing the Client Configuration Area Configuration ScreensClient Configuration Area On this tab You… Field Description Profile PasswordUser Tab Identity Field Description Use certificate Tunneled authentication areaProtocol System Tab Port Settings Area Server Tab Wireless Networks Tab Display EAP Field Description Protocol SettingsProtocol Tab Notifications Adding a Wireless Network Configuration Profile Info Tab WEP Mgmt Tab Logging WPA Settings TabField Description WPA Mode PSK pass-phrase Installing Certificates Installing Certificates with CertAddAdvice and Workarounds Key to authenticate with AP Select Peer-to-Peer Group ad hoc mode and Do active scan Typical Message Exchange Using MD5 or TLS How 802.1X Works Central User Administration Typical Message Exchange Using Ttls and PeapBenefits Cisco Leap Relative Merits of Authentication ProtocolsDynamic Session Specific Wireless Encryption Keys Additional Advantages of Ttls and Peap Differences Between Protocols Setting Up Your Bluetooth Card Wireless PAN Wpan Communications with BluetoothEnabling the Bluetooth Radio Assign COM Ports Discover Bluetooth Devices Bond With Discovered Devices Rev D View Device Properties Set Up Your Favorite DeviceTap Tools My Favorites Change Views Delete a Device From the Folder Bluetooth ActiveSync Turn Radio Transmitter ON/OFF Rev D Bluetooth LAN Access Rev D Obex Exchange Business Cards Send a Contact Send a File Browse Remote Device Prepare for File Transfer Dolphin 7900 Series User’s Guide Rev D Send/Receive Files or Folders Create a Folder Connect/Disconnect Delete Files or FoldersRefresh Remote View Tap Device Connect Exit Bluetooth File Explorer Using the DialerEnable File Sharing Receive Contact or File Assign a Dialing Prefix Using the DialerTap Start Settings System tab Dialer Tap Start Contacts Get Connected Wizard Ericcson, Nokia 6210, NTT DoCoMo, Sony Phones Accept Motorola Timeport 270C, Nokia 3650/6310/7650/8910/8910i Dial Up Connection Automatic Connections for Motorola Timeport 270C Tap Start Settings Connections tab ConnectionsUncheck Wait for dial tone before dialing. Tap Finish Automatic Connections for Nokia 3650/7650 Automatic Connections for Nokia 6310/8910/8910i Wireless WAN Wwan Communications with GSM/GPRS Audio Modes Installing a SIM CardSIM Card Keyboard Combinations for Calls Navigation Bar Icons Using uPhoneAccessing uPhone Icons and Bubble Messages Tap Call Answerphone to dial Entering a Phone Number Using the DiallerMaking a Call Sending a Call Rejecting a Call Receiving a CallAnswering a Call Call Waiting Placing the Current Call on Hold Ending a CallCall Waiting Making Conference Calls Touchtones Dialler MenusTools Menu Menu Item Description See Settings MenuPhonebook Mic mute WAV Files Ringtone ConfigurationTap Start Settings Personal tab Ringtones icon or Previewing Tones Charging Ussd Dialed Call LogTap Start Programs uPhone Call Log or Exit Closes the Call Log Tap Start Settings System tab uPhone icon UPhone ConfigurationAccessing uPhone Configuration Tab Windows General Tab Network Tab Divert Tab Not Diverted All outgoing calls Bar all outgoing calls Bar TabCard can be made Not barred Messaging Tab Request Delivery Reports Inbox SMS ManagerOpening the SMS Manager Tap Start Programs uPhone SMS Manager, or Outbox Folder Sent FolderSending an SMS Message Icon Description Icons at the Top of the Message ScreenEdit Menu Select All Service Provider Information Gprs SettingsConfiguring the Gprs Connection No ActiveSync Tap Manage existing connections Rev D Dolphin 7900 Series User’s Guide Rev D Rev D Calendar ApplicationsCreating an Appointment Using the Summary Screen Creating Meeting Requests ContactsScheduling a Meeting Creating a Contact Searching for Contacts Tasks Creating a Task Creating a Note MessagingSynchronizing E-mail Messages Connecting Directly to an E-mail Server Receiving Messages Using the Message List Composing Messages Managing E-mail Messages and Folders Pocket Internet Explorer Accessing Pocket Internet ExplorerActiveSync View Options Default View One Column ViewBrowse the Internet on Your Terminal Mobile Favorites Folder Using Mobile Favorites and Channels Creating and Synchronizing Mobile Favorites Pocket Word Using AvantGo ChannelsUsing Pocket Word Tap the AvantGo Channels link Pocket Excel Typing ModeDrawing Mode Creating a Word File Creating an Excel File Tips for Working in Pocket Excel Windows Media Player for Pocket PC MSN Messenger Setting UpTap Start Programs MSN Messenger Tap Tools Options Account tab PicturesTo begin, tap Start Programs Pictures Rev D Dolphin HomeBase Intelligent Battery ChargingPower Supply Convenient Storage Front Panel AUX Battery LEDTerminal Well Back Panel Auxiliary Battery WellDC Power Jack RS-232 Port RS-232 Serial Connector Powering the Dolphin HomeBase To Power a Terminal and Charge its Main Battery Charging the Main BatteryCharging a Spare Battery in the Auxiliary Battery Well Setting up the Terminal for ActiveSync Communications Required Equipment for SetupTo Install the HomeBase Using USB ActiveSync Communications with the HomeBase Connecting the Cables Setting up the PC for ActiveSync CommunicationsRS-232 Communications Pin / Input Signal RS-232 Pin Configuration HomeBase /Host PortModem DB25 Verifying Communication Communicating with the Dolphin TerminalVerifying Data Transfer Desk Mounting Mounting the HomeBaseWall Mounting Dolphin 7900 Series User’s Guide Rev D Rev D Convenient Storage Dolphin Mobile BaseCommunications Capacity Front Panel Spring Arm AssemblyDolphin Mobile Base Hardware Overview Latch Comm LED Color Indicates that… Red Power Supply ConnectorBottom Panel Orange Data is being sent at high data rates TXD RXD DSR GND DTR CTS RTS Volt OUT RS-232 Serial Communications Port Back Panel Ball Joint To Mount the Dolphin Mobile Base Ball Joint ConnectorMounting the Dolphin Mobile Base Turnscrew RS-232 Pin Configuration Powering the Dolphin TerminalSetting Up the Mobile Base for Communications Charging the Dolphin Terminal Configuring the Terminal for ActiveSync Communications Dolphin ChargeBase Parts and Functions Dolphin ChargeBaseTerminal Wells Dock LED Supplying Power to the ChargeBaseCharge LEDs Charging Terminals in the ChargeBase Inserting and Removing TerminalsMounting the Dolphin ChargeBase Using the DIN Rail Using the Mounting Brackets Dolphin 7900 Series User’s Guide Rev D Rev D Dolphin QuadCharger Dolphin QuadCharger Parts and Functions Rear Panel Battery Capacity Indicator LEDsPower Switch Analyze Button Recommendations for Storing Batteries Supplying Power to the QuadChargerInserting and Removing Battery Packs Charging Batteries in the QuadCharger Location Using the Battery AnalyzerTo Analyze a Battery Analyze Cycle Mounting the QuadCharger Troubleshooting Problem Issue Online Product Service and Repair Assistance Product Service and RepairCustomer Support Online Technical Assistance Technical AssistanceNorth America/Canada Limited Warranty How to Extend Your Warranty Rev D Page Hand Held Products, Inc