Honeywell K9696V2 2.9Field Testing a Connection, 2.10Damaged or Missing Goods, Table, Field Name

Multi-Media Unit: Installation Instructions

2.8.1Modem Reference

The default settings for the modem in a Multi-Media unit are listed in table 10. Consult the organization’s Network Administrator or Multi System Administrator (Multi SA) if this modem’s settings need to be changed.

Table 10

Default modem settings

Field Name	Value
TELCO Port	Internal or Port 1
Baud	115,200
Wait	60
Prefix	AT
Initialization	Z
Dialing	D

2.9Field Testing a Connection

!27 To field-test a dial-up connection

•Using a standard telephone line, dial the Multi-Media unit’s number to hear if you can reach its modem.

!28 To field-test a network connection

•PING the IP address of the unit.

2.10Damaged or Missing Goods

!29 To deal with a damaged Multi-Media unit

1.Inspect the unit for any other damage or missing parts. See table 1, above, for a checklist of the contents.

2.Make a note of the unit’s serial number, located on the underside of the unit.

3.Call your Rapid Eye supplier to describe the problem and to tell them the unit’s serial number. As required, the supplier assigns a Return Authorization (RA) number to the unit.

4.Make a note of the RA.

5.Re-pack the unit, along with the other contents.

6.Prominently display the RA on the shipping container.

7.Return the packaged unit to the location specified by your supplier.

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