6Frequent Questions

6.1Supporting an Installation

If you are installing a Multi-Media unit and having trouble, see the frequently asked questions (FAQs) listed in table 16. Similar questions are used by Honeywell technical support, when customers call.

Table 16

Installation FAQ

#

Frequently asked question

Section

 

Cannot install or use Admin

 

1

How do I find out which Microsoft patches need to be installed on my

3.1

 

PC, needed to run Multi software? The installation program lists

 

 

missing patches. Patches are provided by Microsoft’s web site.

 

2

Has the password to the “Administrator” account been changed?

3.2.1

 

Ask your Multi SA to check your user account, using Admin.

 

3

Does your user account have the right to log on to Admin? Ask your

3.2.1

 

Multi SA to check your user account, using Admin.

 

4

How does one know what IP address to use for the site? Have the

2.3

 

installers submitted a report of the installation?

& 7.5

 

A Site Information Checklist can be found starting on p. 7–8.

 

5

Is the Multi database accessible from the PC? Your network

2.3

 

administrator can help with rogue paths to a destination, mapped

 

 

drives, a missing IP address, and so on.

 

 

 

 

 

Cannot connect to Multi-Media unit, using View

 

6

Can you log on to View? If not, your user account may not be valid.

3.3

7

Is the site listed? If not, then information is missing in the database or

3.2.2

 

you are using the wrong database at logon. Quit View and logon

&

 

again, making sure that the correct database is in use. If it is, ask

3.3.3

your Multi SA to check the Multi database.

8The PC should be using the same logical type of connection as the unit’s: network or dial-up.

9For units on a LAN, was an IP address assigned to the unit in the field?

2.7

&2.8

2.7

6–1

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Honeywell K9696V2 installation instructions Supporting an Installation, Cannot connect to Multi-Media unit, using View
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K9696V2 specifications

The Honeywell K9696V2 is a state-of-the-art temperature control device designed for versatile applications in various heating and cooling systems. This advanced controller is known for its precision, reliability, and user-friendly interface, making it an essential component for modern HVAC setups.

One of the main features of the K9696V2 is its ability to support multiple control strategies. It can effectively manage single-stage and multi-stage heating and cooling systems, allowing it to be used in a wide range of residential and commercial applications. This flexibility ensures that users can easily integrate the controller into existing setups without significant modifications.

The K9696V2 incorporates advanced technologies such as microprocessor-based control. This ensures precise temperature management, enhancing comfort while minimizing energy consumption. It features a built-in temperature sensor that provides accurate readings, ensuring that the system operates within the desired range. Users can set temperature thresholds that the controller will maintain, making it ideal for environments where temperature stability is critical.

Another notable characteristic of the Honeywell K9696V2 is its user-friendly interface. The device is equipped with an intuitive digital display that provides real-time temperature readings and system status. Additionally, users can easily navigate through the menu to adjust settings without the need for complicated configurations, which is a significant advantage for both technicians and end-users.

The K9696V2 also offers robust communication capabilities. With support for various communication protocols, including Modbus and BACnet, the device can integrate seamlessly with building management systems. This connectivity allows for remote monitoring and control, giving facility managers greater oversight of their HVAC operations.

Finally, the Honeywell K9696V2 is designed with energy efficiency in mind. By optimizing system performance and providing precise control, this controller helps to reduce energy consumption, translating to cost savings for users. Its durable build ensures longevity, making it a worthy investment for those seeking reliable temperature control solutions.

Overall, the Honeywell K9696V2 stands out in the market due to its advanced features, adaptability, and user-centric design, making it a preferred choice for temperature control in a variety of settings.
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