View

Level

Messages Displayed

 

 

Error

Error status messages are logged when an error occurs and is intended to be used by the administrator

 

to determine why the specified application cannot be locked.

 

 

Process

Processing status shows the flow control of AppLock components and is mainly intended for Customer

 

Service when helping users troubleshoot problems with their AppLock program.

Extended Extended status provides more detailed information than that logged by Process Logging.

All

All messages are displayed.

Tap the Refresh button after changing from one view level to another. The filtered records are displayed, all others are not displayed.

Log

Note: If a level higher than Error is selected, the status log should be cleared frequently by the administrator.

In addition to the three view levels the administrator can select that all status information be logged or turn off all status information logging completely. The system default is ‘None’; however to reduce registry use, the administrator may want to select ‘None’ after verifying the configuration. Tap the ton to clear the status information from the registry.

•None

•Error

•Processing

•Extended

•All

Save As

When the Save As… button is selected, a standard 'Save As' dialog screen is displayed. Specify the path and filename. If the filename exists, the user is prompted whether the file should be overwritten. If the file does not exist, it is created.

See Also: AppLock Error Messages (page 10-8).

AppLock HelpThe mobile device won’t switch from Administration mode to end-user mode.

If the configuration is valid for one application but not the other, the switch to end-user mode fails. AppLock stays in Administration mode and is stopped until the Administrator password is entered.

The hotkey sequence needed is not allowed. What does this mean?

When the Administrator is selecting a hotkey sequence to use when switching user modes, they are not allowed to enter key combinations that are reserved by installed software applications. Only RFTerm key combinations are validated.

When RFTerm is installed on the mobile device and an RFTerm restricted key sequence is specified as a hotkey sequence by the Administrator, the following error message is displayed in a message box:

Selected hotkey is not allowed. Please reenter.

When RFTerm is not installed on the mobile device, the RFTerm keys are not restricted from use.

Can’t locate the password that has been set by the administrator?

Contact Technical Assistance (page 11-1)for password help.

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