Was the original loaded correctly?
Verify you loaded the original correctly. See “Loading Copier/Scanner originals.”
Does the original have a colored background?
Colored backgrounds can cause images in the foreground to blend too much. Try adjusting the settings before scanning or enhancing the image after it has been scanned. See “Contrast sensitive originals.” Also see “Scanner resolution and gray scale.”
Is the original longer than 762 mm (30 in.)?
The maximum scannable length is 762 mm (30 in.). If the page exceeds the maximum length, the scanner will stop.
CAUTION Do not try to pull the original out of the scanner, or you may damage the scanner or your original. See “Clearing scanner jams.”
Is the original too small?
The minimum size supported in the Copier/Scanner for the HP 1100 is 50.8 by 90 mm (2 by 3.5 in.). The original may be jammed. See “Clearing scanner jams.”
Are you using the Document Assistant?
Your default property settings for the Document Assistant may be set to automatically perform a specific task other than the one you are attempting. For example, the Document Assistant can be set to automatically perform a scan to
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