Clearing scanner jams
Occasionally, paper becomes jammed during a scan or copy job. Some of the causes include the following:
●The paper input trays are loaded improperly. See “Loading Copier/Scanner originals.”
●The original is too small or large to be correctly fed through the scanner. See “Supported paper sizes and types (media).”
●The original exceeds the maximum page length. See “Supported paper sizes and types (media).”
●Media that does not meet HP specifications is used. See “Printer paper specifications.”
An error message will appear on your PC screen when a jam occurs.
EN | Clearing scanner jams 109 |