S e r J e t 0 0 a
Page
User Guide
Warranty
Copyright Hewlett- Packard Company
Trademark Credits
Contents
Printing media
Copying tasks
Troubleshooting the Copier/Scanner
Appendix a Printer specifications
Index
Getting to know the printer
Save money
Printer features and benefits
Print with excellent quality
Create professional documents
Printer components
Printer control panel
Ready light
Rear paper input tray
Printer paper input trays
Printer paper guides
Front single-sheet paper input tray
Printer paper output paths
Paper output bin
Straight-through paper output path
Printer door
Choosing paper and other media
Maximum supported paper size 216 by 356 mm 8.5 by 14
Minimum supported paper size 76 by 127 mm 3 by 5
Loading paper into the printer
Specific types
Turning the power off
Voltage conversions
Windows 9x & NT
Accessing printer properties driver and help
Printer properties driver
Windows
Printer online help
Printer properties online help
Online help
Printing a self-test
Getting to know the printer
Getting to know the Copier/Scanner
Scan
Scanner features and benefits
Powerful copier software Copier Control Panel
Copy
Getting to know the software
Click Programs Click HP LaserJet Click Document Assistant
Accessing the Document Assistant
Document Assistant Windows 9x & NT
Close Document Assistant
Accessing the LaserJet Document Desktop Windows 9x & NT
Accessing the LaserJet Document Desktop Windows
LaserJet Document Desktop Windows 3.1x, 9x, NT
Quick Copy settings
Copier Control Panel
Accessing the LaserJet Toolbox Windows 9x & NT
LaserJet Toolbox
Copier/Scanner components
Scanner control panel
Scanner paper input tray, guides, and output path
Scanner door
Supported paper sizes and types media
Precautions for copying and scanning
Loading Copier/Scanner originals
Accessing the online help
Document Assistant Click Tools, and then click Help
LaserJet Document Desktop Click Help from the main menu
Getting to know the Copier/Scanner
Printing media
Printing transparencies
Printing envelopes
Printing labels
Printing letterhead
Printing cards
Printing tasks
Printing with manual feed
Printing on both sides of the paper manual duplexing
Manual duplex using the paper output bin standard
Manual duplex special heavy-media, card stock
Accessing the watermark feature
Printing watermarks
Accessing the multiple pages per sheet feature
Printing booklets
On next
Page
Canceling a print job
Changing print quality settings
Print using EconoMode save toner
Finishing tab under Print Quality, click EconoMode
Printing tasks
Scanning tasks
Using the Fax feature
Scanning to fax
Using the E-Mail feature
Scanning to e-mail
Using the OCR feature
Editing scanned text OCR
Software application Accessing the online help
Using the Store feature
Storing scanned text or images
Contrast sensitive originals
Accessing the contrast feature
Acquiring an image
Scanning
Accessing image enhancement features
Enhancing the scanned image
Image Enhancement
Adding annotations to scanned images
Canceling scan or copy jobs
Accessing the annotation features
Annotations
Scanning tasks
Copying tasks
Copy overview
Making Quick Copies
Accessing the Quick Copy settings
Using the Copier Control Panel
Canceling copy jobs
Accessing the Copier Control Panel
Managing the toner cartridge
HP toner cartridges
Redistributing toner
Changing the toner cartridge
Troubleshooting the printer
Finding the solution
Pages did not print
Pages printed however
Printer light patterns
Light status legend
Paper out
Error messages on screen
Error messages on screen Error Message Solution
Subdirectory C\Windows\Temp
Paper handling problems
Paper handling problems Problem Solution
Printed page problems Problem Solution
Printed page is different than what appeared on screen
Printed page problems Problem Solution
Improving print quality
Image defect examples
Improving print quality
Toner specks
Correcting print defects
Light print or fade
Dropouts
Loose toner
Gray background
Toner smear
Vertical repetitive defects
Curl or wave
Misformed characters
Skew
Wrinkles or creases
Cleaning the printer
Cleaning the toner cartridge area
Cleaning the printer paper path
Stack when new paper is added. This helps prevent multiple
Clearing printer paper jams
Typical paper jam locations
Removing a jammed
Page
Paper jam removing torn pieces of paper
Changing the pickup roller
Page
Cleaning the pickup roller
Resetting the printer
Troubleshooting the printer
Troubleshooting Copier/Scanner
Scanning problems
Copying problems
Scanner did nothing
Is the wrong printer selected?
Did you send a print or copy job before attempting to scan?
Do you have other devices running on your computer?
No preview appeared on screen
Are you currently copying or printing?
Is the original loaded correctly?
Is the image skewed crooked?
Is the image quality better when printed?
Scanned image is of poor quality
Is the scanner dirty?
Part of the image did not scan or is missing text
Text cannot be edited
Does the original have text that is tightly spaced?
Is the original of poor quality?
Scan takes too long
Is your printer set for bi-directional communication?
Error messages appear on the screen
Unable to activate Twain source
No copy came out or the scanner did nothing
Is paper loaded in the printer paper input tray?
Did you send a print job before attempting to copy?
Copies are blank, missing images, or faded
Improving scan/copy quality
Preventative steps
Image defect examples
Blank pages
Correcting scan/copy defects
Vertical white stripes
Too light or dark
Black dots or streaks
Unclear text
Image prints at reduced size
Accessing the Calibration utility
Calibrating the scanner
Cleaning the scanner
Clearing scanner jams
Clearing jams
Clearing hard-to-reach jams
Removing the scanner
Service and support
113
Obtaining hardware service
Availability
Guidelines for repacking the printer
Guidelines for repacking the scanner
Service information form
Service information form
What needs to be done?
HP Support
European Customer Support Center
Italian
Spanish
Portuguese
Page
America Online
Online services
World Wide Web URL
CompuServetm
Asia-Pacific countries/regions
Obtaining software utilities and electronic information
Canada
Australia, New Zealand, and India
HP Support Assistant compact disc
HP direct ordering for accessories or supplies
HP service information
HP SupportPack
Page
Worldwide sales and service offices
Far East Region Hungary
Czech Republic Germany
Denmark Greece
India
Norway
Korea New Zealand
Latin American Headquarters
México
Switzerland
Spain
Sweden
Taiwan
Service and support
Printer specifications
131
Electrical specifications
Specifications
Printer specifications Environmental specifications
Acoustics
Printer specifications Physical specifications
Printer capacities and ratings
FCC compliance
This HP LaserJet printer eliminates
Environmental Product Stewardship Program
Protecting the Environment
This HP LaserJet printer design reduces
HP toner cartridges
HP Cartridge Recycling Program information
Plastics
Paper
Material safety data sheet
Regulatory statements
Declaration of Conformity
Laser safety statement
Canadian DOC regulations
Korean EMI statement
Laser statement for Finland
Laserturvallisuus Luokan 1 Laserlaite Klass 1 Laser Apparat
Scannerspecifications
141
Specifications
Printer capacities and ratings
Appendix B Scanner specifications
FCC compliance
Environmental product stewardship
Design of this HP scanner facilitates the recycling
Regulatory statements
Laser safety statement
Laser statement for Finland
Appendix B Scanner specifications
Paper specifications
151
Printer paper specifications
Supported paper sizes printer
Guidelines for using paper
Symptom Problem with Paper Solution
Labels
Transparencies
Label construction
Envelopes
Envelope construction
Envelopes with double-side-seams
Envelopes with adhesive strips or flaps
Envelope storage
Card stock and heavy media
Card stock construction
Card stock guidelines
Appendix C Paper specifications
Memory DIMMs
159
Installing DIMMs memory
Page
Test Dimm installation
Removing DIMMs
Appendix D Memory DIMMs
Warrantylicensing
165
Hewlett-Packard software license agreement
HP Software License Terms
Page
Hewlett-Packard limited warranty statement
Hewlett-Packard limited warranty statement
What does this warranty not cover?
Limited warranty for toner cartridge life
How do I know when the HP toner is running out?
How long does the coverage last?
How do I return the faulty cartridge?
How does State, Province or Country Law apply?
Appendix E Warranty and licensing
Accessories
Ordering information
173
Ordering information Description or Use Order Number
Memory
Ordering information Description or Use Order Number
175
Appendix F Accessories and ordering information
Scanner resolution and gray scale
177
Overview
Resolution and gray-scale guidelines
Resolution
76 x 127 mm 150 dpi 152 x 254 mm 300 dpi
Usage table Uses for 1 bit setting Uses for 8 bit setting
Gray scale
Appendix G Scanner resolution and gray scale
Index
Index
OCR
Index
Index
Page
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