HP Support

Thank you for your purchase. Along with your product, you receive a variety of support services from Hewlett-Packard and our support partners that are designed to give you the results you need, quickly and professionally.

Please have the model number, serial number, date of purchase, and description of the problem ready for your HP Support representative.

The following support information is available:

Customer Support and product repair assistance (U.S. and Canada)

European Customer Support Center

Online services

Obtaining software utilities and electronic information

HP direct ordering for accessories or supplies

HP Support Assistant compact disc

HP service information

HP SupportPack

HP FIRST

Customer Support and product repair assistance (U.S. and Canada)

Call (1) (208) 323-2551 Monday through Friday from 6 am to 10 pm and Saturday from 9 am to 4 pm (Mountain Time) free of charge during the warranty period. However, your standard long-distance phone charges still apply. Have your system nearby and your serial number ready when calling.

Post-warranty telephone assistance is available to answer your product questions. Call (1) (900) 555-1500 ($2.50* per minute, maximum charge of $25.00 per call, U.S. only) or call 1-800-999-1148 ($25* per call, Visa or MasterCard, U.S. and Canada) Monday through Friday from 6 am to 10 pm and Saturday from 9 am to 4 pm (Mountain Time). Charges begin only when you connect with a support technician. *Prices subject to change.

118 Chapter 10 Service and support

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