Error messages on screen (continued)
Error Message | Solution |
|
|
Illegal operation/General | This error indicates that a problem occurred in |
protection fault/Spool 32 Windows with your computer system resources
error | (memory or hard disk). |
| To clear this error, restart your PC. |
| To help prevent this error from occurring in the |
| future, use some or all of the following |
| recommendations: |
| ● Run fewer applications at the same time. |
| Close (rather than minimize) the applications |
| that you are not using at the current time. |
| Programs such as screen savers, virus |
| checkers, status software, fax/answering |
| software, and menu programs use the |
| resources that you might need in order to |
| print. |
| ● Avoid performing memory intensive tasks |
| such as sending a fax or running a video clip |
| while printing. |
| ● Delete all temp (“file_name.tmp”) files from |
| the Temp subdirectories. For example, the |
| subdirectory C:\Windows\Temp. |
| ● Print at 300 dpi rather than 600 dpi. |
| ● Use an alternate print driver (printer |
| software), such as software for the |
| HP LaserJet III. Note: Using a different driver |
| will remove access to some product features. |
|
|
70 Chapter 8 Troubleshooting the printer | EN |