Have you specified either the Document Assistant or the LaserJet Document Desktop to Edit text (OCR)?
Text remains as a single image until it is run through the OCR (Optical Character Recognition) application, which will convert the single image into text you can edit. See “Editing scanned text (OCR).”
Is the correct
Your OCR application may be linked to a word processing application that does not perform this task. See the HP online help for information on linking applications.
Does the original have text that is tightly spaced?
The OCR application may have difficulty recognizing text that is tightly spaced. For example, the text run through the OCR application may have combined characters such as rn appearing as m or letters may be left out.
Is the original of poor quality?
The accuracy of the OCR application depends on the quality, size, and structure of the original and the quality of the scan itself. Verify your original is of good quality.
Does the original have a colored background?
Colored backgrounds can cause images in the foreground to blend too much. Try adjusting the settings before scanning or enhancing the image after it has been scanned. See “Contrast sensitive originals.” Also see “Scanner resolution and gray scale.”
98 Chapter 9 Troubleshooting the Copier/Scanner | EN |