Black dots or streaks
●There may be ink, glue, correction fluid, or an unwanted substance on the scanner sensor. Try cleaning the scanner. See “Cleaning the scanner.”
Unclear text
●Try adjusting the settings.
•Copier Control Panel: see “Using the Copier Control Panel.”
•Quick Copy settings: see “Quick Copy settings.”
•Verify you have the correct resolution and
●You may need to change the properties settings for the associated function in the Document Assistant or the
HP Document Desktop. Learn about these settings in the online help. See “Accessing the online help.”
Image prints at reduced size
●The HP software settings may be set to reduce the scanned image. See the following:
•“LaserJet Toolbox” to change the settings in the Document Assistant and the LaserJet Document Desktop.
•“Quick Copy settings” to change the settings for Quick Copies.
•“Using the Copier Control Panel” to change the settings for the Copier Control Panel.
106 Chapter 9 Troubleshooting the Copier/Scanner | EN |