Finding the solution
Use this section to find the solution to common printer problems. For copying or scanning problems, see “Finding the solution” in the scanner troubleshooting chapter.
Pages did not print . . .●Light patterns: What light pattern is displayed on the printer control panel? See “Printer light patterns.”
●Error messages on screen: Is there a message on the screen? See “Error messages on screen.”
●Paper handling: Is paper being pulled into the printer incorrectly? Are there paper jams? See “Paper handling problems.”
Pages printed; however . . .●The print quality was poor: See “Improving print quality.”
●The printed pages do not always appear the same as the screen (print preview): See “Printed page is different than what appeared on screen.”
66 Chapter 8 Troubleshooting the printer | EN |