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Paper jam: removing torn pieces of paper

Sometimes a piece of jammed paper can tear when being removed. Use the following procedure to remove any small pieces of paper left in the printer.

1Make sure the toner cartridge is installed and the printer door is closed.

2Turn the printer off and then back on. As the printer restarts, the rollers will advance the piece(s) of paper.

Note

Printers powered by 220-240 volts can be turned off and on with the switch. See “Turning the power off.”

3Open the printer door and remove the toner cartridge.

4Remove the piece(s) of paper.

5Reinstall the toner cartridge and close the printer door.

If the paper does not come out, repeat steps 1 through 5.

EN

Clearing printer paper jams 85