Solutions | HP 1215EA manual

Solutions 9

In This Chapter

Basic Solutions, 9-2

Frequently Asked Questions, 9-3

Solutions Tables, 9-10

You turn on your Notebook and it won’t start. You try to print and nothing happens. You get an error message that prevents you from getting your work done - and there's no one around who knows what to do. Help!

In this chapter you’ll learn easy ways to increase computer

performance and solve some basic computer problems:

•In “Frequently Asked Questions” (FAQs), you’ll find answers to questions such as: Where can I find the specifications for my Compaq Presario Notebook computer? How do I change my Notebook display resolution? What types of upgrades are available for my Notebook?

•In “Solutions Tables,” you’ll find common problems described in detail and several solutions to try and fix the problems.

If you can’t solve a problem yourself, we’ll show you how to contact Compaq Support for all the help you’ll need.

PRESARIO NOTEBOOK BEYOND SET-UP GUIDE	SOLUTIONS 9-1
1200 SERIES

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HP 1215EA manual Solutions

Contents

Presario Presario Page Contents Using Your Notebook Common Tasks Let’s Go Surfing Caring for Your Battery Solutions Glossary Index CONTENTS-VIII Introduction Printed Documents Where CanSafety and Comfort Guide Getting Started Poster Warranty Certificate Presario Operating System Manual Symbols Graphics Safety Protecting Your Notebook During an Electrical Storm Series Your At a Glance Common Features Front Your Presario Internet Zone Buttons and Lights These buttons automatically connect you to the Internet Function Keys Description Status Display and Volume Controls Left Side Components Right Side Components Rear Panel Rear Components Underside Underside Components Using Your Do’s Power OnPlugging and Unplugging AC Power Don’ts Turning Your Notebook On and Off Why Use AC Power When I’ve Got a Battery?Power Button Functionality Recovering from a Locked Programme Recovering from a Locked System Removing the Battery Using Battery PowerInserting the Battery Charging the Battery Left-Click Using the TouchPad Instead of a MouseTouchPad Right-Click Tapping and Double-Tapping Edge Motion Changing Resolution Display Properties Adjusting Brightness Internet Zone Buttons Re-programming Internet Zone Buttons Identifying Your Storage Drives Using the Diskette DriveStorage Drives Setting the Password Using the Security SlotPower-On Password Security Removing the Password If Supervisor Password Is Series Common 4 Tasks Connecting and Enabling TV-Out TV-Out Connection Adjusting the Television Screen Select a Display Device Select a Multi-monitor Device Switching Between Displays Display Modes Using Anti-Virus Software Anti-Virus Software Recognising a Computer Virus Removing a Virus Upgrading McAfee VirusScan software Virus ProtectionUpdating McAfee VirusScan Installing Software from a CD or Diskette Adding and Removing Software Installing a Downloaded Programme File Software and Hardware Attaching Hardware Devices Series Series Using the CD 5 or DVD Drive Insert and Remove Discs Inserting a Disc Removing a Disc Manually Ejecting a Disc Disabling the Self-Starting Feature Playing Audio CDs Playing Non-DVD Video Discs Using the DVD Player DVDs Video Display and Parental Controls On-Screen ControlsTitle Description Changes the playing audio track to audio Button Title DescriptionAudio track Another track located on the DVD. Most Setting the Play Features Using Regionalised DVDs Identifying Your Region Setting Selecting Your Region Setting Showing and Hiding the DVD Panel Zooming the View Easy CD Creator and Direct CD Installing Adaptec Easy CD CreatorCD-RW Basics Using Adaptec Easy CD Creator Creating Audio CDs Series Creating Data CDs DirectCD Jewel Case Creator Preventing Buffer Under-run Errors CD Copier Accessing Easy CD Creator User Information Series Let’s Go Surfing What is the Internet? Basic Concepts Presario Notebook Beyond SET-UP Guide LET’S GO Surfing Hyperlinks What is the World Wide Web?Web Sites and Web Pages Web Servers Internet Address URL Internet Service Provider ISPSurfing the Web Modem Search Engine Mail Browsers What is a Browser?Using Microsoft Internet Explorer Series Search Engines Choosing a Search Engine Using a Search Engine Searching on the Web Accessing Files from the Internet Conclusion Caring for Your Battery Storing the Battery Battery CareUsing the Battery Checking Battery Power Recycling the Battery Battery Calibration Calibrating the Battery From Running on batteries column Purchasing Spare or Extra Batteries Maximising Battery Operating TimeBattery Charging Time Fixing a Low-Battery Condition Connect the AC Adapter Replace the Drained Battery with a Charged One Suspend Your Work Understanding Power Management Power ManagementWhat is Power Management? Saving Energy Shutdown, then Standby from Starting and Ending Power ModesIf you want to Then Result / Indicators Shutdown, then Hibernate Service Cleaning the Keyboard Preventative MaintenanceCleaning Your Notebook’s Exterior Cleaning the Display Screen Cleaning the TouchPad Caring for Your Presario Notebook Backup Utilities Using Backup Devices Using Disk Cleanup Hard Disk ErrorsUsing ScanDisk Deleting Stored Files De-fragmenting Your Hard Disk Hard Disk Space Management Checking the Hard Disk Space Deleting Unnecessary Files Using the Recycle Bin Types of Tests Compaq DiagnosticsSystem Support Tab Description Testing Equipment Select Interactive mode or Unattended mode How Does It Work? Compaq Service ConnectionTurning Compaq Service Connection On and Off Privacy and Data Security Solutions Helpful Hints Basic SolutionsFinding Solutions Quickly Frequently Asked Questions General Questions Series My display monitor is blank. What should I do? How can I change the display settings on my Notebook?Display Questions There is no sound coming from my Notebook. What’s wrong? Questions about SoundQuestions about Movies DVD movie is too dim or too bright. What should I do? Can I download upgrades from the Compaq Internet site? Questions about UpgradesHow do I know how much battery power I have? Questions about Peripherals Error Messages Receive hard disk error messages. What is wrong? Series Solutions Tables Audio and Video Video or Display Symptom Problem Solution Video is also referred to as the display Battery and Power Battery Symptom Problem Solution Cont’d Power Symptom Problem Solution Warranty Statement Restart your Notebook by CD or DVD Drive Symptom Problem Solution Mass Storage Is poor when Diskette Drive Symptom Problem Solution 2 Floppy a drive Wrong type of diskette is being used My Computer g icon Symptom Problem Solution Diskette Drive Hard Drive Symptom Problem Solution Games and Internet Games Symptom Problem SolutionInternet Symptom Problem Solution Internet Click Shut Down Keyboard and TouchPad Symptom Problem SolutionKeyboard and TouchPad Keyboard and TouchPad Enter key To Settings Memory and PC Card Memory Symptom Problem SolutionPC Cards Symptom Problem Solution Series Glossary See peripheral GLOSSARY-2 Desktop See Windows desktop Directory See folder DSL digital subscriber line Floppy disk See diskette GLOSSARY-6 Link See hyperlink See MicrosoftInternet Explorer Midi musical instrument digital interface pronounced middy See Microsoft Windows Netscape Navigator a Web See browser GLOSSARY-10 See microprocessor See pop-up menu GLOSSARY-12 Taskbar See Windows taskbar URL uniform resource locator Web See World Wide Web Video phone See Internet phoneSee anti-virus software GLOSSARY-15 GLOSSARY-16 Index INDEX-2 DVD INDEX-4 INDEX-5 INDEX-6 URL INDEX-8