Recovering from a Locked Programme

To recover from an unresponsive software programme:

1.Press Ctrl+Alt+Delete. The Close Programme window displays.

2.Select the programme that is not responding.

3.Click the End Task button. A message displays prompting you to close the programme that is not responding.

4.Click End Task.

Note: Learn to save your work often. Work that has not been saved may be lost when a programme or the computer stops responding.

Recovering from a Locked System

Occasionally you may encounter a non-working keyboard or a frozen screen. To restart your computer:

1.Press and hold down the Power ª button for at least four seconds. This action causes a manual shutdown.

2.Press the Power ª button once to restart.

If your computer still does not restart:

1.Remove the battery and unplug the AC power for at least 30 seconds.

2.Re-insert the battery or re-connect AC power and press the Power ª button once to re-start.

If files were open when the computer locked up, ScanDisk, a Microsoft Windows utility programme, will automatically run. ScanDisk will determine if the improper shutdown caused any errors on the hard drive. Errors may occur if the Microsoft Windows operating system was not able to close all files properly before the shutdown. If no errors are found, the re-start process will continue. If ScanDisk does detect errors, follow the onscreen instructions to continue the re-start proc- ess. Work that was not saved prior to the lockup may be lost.

3-4 USING YOUR NOTEBOOK

PRESARIO NOTEBOOK BEYOND SET-UP GUIDE

 

1200 SERIES

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HP 1215EA manual Recovering from a Locked Programme, Recovering from a Locked System