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HP 1215EA manual Basic Solutions, Helpful Hints, Finding Solutions Quickly

Models: 1215EA

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Basic Solutions

Before you consult our extensive list of common solutions, try these helpful hints. If you still need help, this section tells you how to quickly find the solution.

In this section:

•Helpful Hints

•Finding Solutions Quickly

Compaq is committed to providing online support for your Notebook. To learn more about online support, go to the Compaq Web site at:

www.compaq.com/ consumersupport

Helpful Hints

If you encounter minor problems with your Notebook, display, or software, refer to the following list of general suggestions before taking further action:

•Ensure that your Notebook is plugged into the AC adapter and that the adapter is plugged into a working electrical outlet.

•Ensure that your Notebook is turned on and the Power ª light or icon is lit.

•Adjust the brightness and contrast controls of the display.

•Remove any diskettes from the diskette drive before turning on your Notebook.

Finding Solutions Quickly

To help you find a solution quickly, most of the information in this chapter is divided into three columns:

1.Symptom - describes the symptom or warning that indicates a problem.

2.Problem - identifies one or more reasons why the symptom occurred.

3.Solution - describes how you should try to fix the problem.

If the listed solution does not fix your problem, try another solution for the symptom or try the solution a second time.

If a problem persists and you can’t resolve it, contact a Compaq Authorised Service Provider. Refer to your Warranty Statement for details.

9-2 SOLUTIONS	PRESARIO NOTEBOOK BEYOND SET-UP GUIDE
	1200 SERIES

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HP 1215EA manual Basic Solutions, Helpful Hints, Finding Solutions Quickly

Contents

Presario Presario Page Contents Using Your Notebook Common Tasks Let’s Go Surfing Caring for Your Battery Solutions Glossary Index CONTENTS-VIII Introduction Getting Started Poster Where CanSafety and Comfort Guide Printed DocumentsPresario Operating System Manual Warranty CertificateGraphics SymbolsProtecting Your Notebook During an Electrical Storm SafetySeries Your At a Glance Front Your Presario Common FeaturesThese buttons automatically connect you to the Internet Internet Zone Buttons and LightsDescription Function KeysStatus Display and Volume Controls Right Side Components Left Side ComponentsRear Components Rear PanelUnderside Components UndersideUsing Your Don’ts Power OnPlugging and Unplugging AC Power Do’sWhy Use AC Power When I’ve Got a Battery? Power Button FunctionalityTurning Your Notebook On and Off Recovering from a Locked System Recovering from a Locked ProgrammeCharging the Battery Using Battery PowerInserting the Battery Removing the BatteryRight-Click Using the TouchPad Instead of a MouseTouchPad Left-ClickTapping and Double-Tapping Edge Motion Display Properties Changing ResolutionAdjusting Brightness Re-programming Internet Zone Buttons Internet Zone ButtonsUsing the Diskette Drive Storage DrivesIdentifying Your Storage Drives Security Using the Security SlotPower-On Password Setting the PasswordRemoving the Password If Supervisor Password Is Series Common 4 Tasks TV-Out Connection Connecting and Enabling TV-OutSelect a Display Device Select a Multi-monitor Device Adjusting the Television ScreenDisplay Modes Switching Between DisplaysAnti-Virus Software Using Anti-Virus SoftwareRemoving a Virus Recognising a Computer VirusVirus Protection Updating McAfee VirusScanUpgrading McAfee VirusScan software Adding and Removing Software Installing Software from a CD or DisketteSoftware and Hardware Installing a Downloaded Programme FileAttaching Hardware Devices Series Series Using the CD 5 or DVD Drive Inserting a Disc Insert and Remove DiscsManually Ejecting a Disc Removing a DiscPlaying Audio CDs Disabling the Self-Starting FeaturePlaying Non-DVD Video Discs DVDs Using the DVD PlayerOn-Screen Controls Title DescriptionVideo Display and Parental Controls Another track located on the DVD. Most Button Title DescriptionAudio track Changes the playing audio track to audioSetting the Play Features Identifying Your Region Setting Using Regionalised DVDsSelecting Your Region Setting Zooming the View Showing and Hiding the DVD PanelInstalling Adaptec Easy CD Creator CD-RW BasicsEasy CD Creator and Direct CD Creating Audio CDs Using Adaptec Easy CD CreatorSeries Creating Data CDs Jewel Case Creator DirectCDCD Copier Preventing Buffer Under-run ErrorsAccessing Easy CD Creator User Information Series Let’s Go Surfing Basic Concepts What is the Internet?Presario Notebook Beyond SET-UP Guide LET’S GO Surfing Web Servers What is the World Wide Web?Web Sites and Web Pages HyperlinksModem Internet Service Provider ISPSurfing the Web Internet Address URLMail Search EngineWhat is a Browser? Using Microsoft Internet ExplorerBrowsers Series Choosing a Search Engine Search EnginesUsing a Search Engine Searching on the Web Conclusion Accessing Files from the InternetCaring for Your Battery Checking Battery Power Battery CareUsing the Battery Storing the BatteryRecycling the Battery Calibrating the Battery Battery CalibrationFrom Running on batteries column Maximising Battery Operating Time Battery Charging TimePurchasing Spare or Extra Batteries Connect the AC Adapter Fixing a Low-Battery ConditionSuspend Your Work Replace the Drained Battery with a Charged OneSaving Energy Power ManagementWhat is Power Management? Understanding Power ManagementShutdown, then Hibernate Starting and Ending Power ModesIf you want to Then Result / Indicators Shutdown, then Standby fromService Preventative Maintenance Cleaning Your Notebook’s ExteriorCleaning the Keyboard Cleaning the TouchPad Cleaning the Display ScreenCaring for Your Presario Notebook Using Backup Devices Backup UtilitiesHard Disk Errors Using ScanDiskUsing Disk Cleanup De-fragmenting Your Hard Disk Deleting Stored FilesChecking the Hard Disk Space Hard Disk Space ManagementDeleting Unnecessary Files Using the Recycle Bin Tab Description Compaq DiagnosticsSystem Support Types of TestsSelect Interactive mode or Unattended mode Testing EquipmentCompaq Service Connection Turning Compaq Service Connection On and OffHow Does It Work? Privacy and Data Security Solutions Basic Solutions Finding Solutions QuicklyHelpful Hints General Questions Frequently Asked QuestionsSeries How can I change the display settings on my Notebook? Display QuestionsMy display monitor is blank. What should I do? DVD movie is too dim or too bright. What should I do? Questions about SoundQuestions about Movies There is no sound coming from my Notebook. What’s wrong?Questions about Peripherals Questions about UpgradesHow do I know how much battery power I have? Can I download upgrades from the Compaq Internet site?Receive hard disk error messages. What is wrong? Error MessagesSeries Audio and Video Solutions TablesVideo is also referred to as the display Video or Display Symptom Problem SolutionBattery Symptom Problem Solution Battery and PowerCont’d Warranty Statement Power Symptom Problem SolutionRestart your Notebook by Mass Storage CD or DVD Drive Symptom Problem SolutionIs poor when 2 Floppy a drive Diskette Drive Symptom Problem SolutionMy Computer g icon Wrong type of diskette is being usedDiskette Drive Symptom Problem SolutionHard Drive Symptom Problem Solution Games Symptom Problem Solution Internet Symptom Problem SolutionGames and Internet Internet Keyboard and TouchPad Symptom Problem Solution Keyboard and TouchPadClick Shut Down Enter key Keyboard and TouchPadTo Settings Memory Symptom Problem Solution PC Cards Symptom Problem SolutionMemory and PC Card Series See peripheral GlossaryGLOSSARY-2 Directory See folder Desktop See Windows desktopDSL digital subscriber line Floppy disk See diskette GLOSSARY-6 See Microsoft Internet ExplorerLink See hyperlink See Microsoft Windows Midi musical instrument digital interface pronounced middySee browser Netscape Navigator a WebGLOSSARY-10 See pop-up menu See microprocessorGLOSSARY-12 URL uniform resource locator Taskbar See Windows taskbarVideo phone See Internet phone See anti-virus softwareWeb See World Wide Web GLOSSARY-15 GLOSSARY-16 Index INDEX-2 DVD INDEX-4 INDEX-5 INDEX-6 URL INDEX-8