Mass Storage, CD or DVD Drive Symptom Problem Solution | HP 1215EA

Mass Storage media include CDs, DVDs, diskettes, and the hard disk.

Mass Storage

CD or DVD Drive

Symptom	Problem	Solution
CD/DVD drive	The disc has been	Reinsert the CD with the
cannot read	inserted incorrectly.	label facing up and verify the
a disc or		disc is securely snapped
takes too long		down on the spindle.
to start.

	The DVD drive takes	Wait at least 30 seconds to
	longer to start	let the DVD drive determine
	because it must	the type of media being
	determine the type	played. If disc still does not
	of media being	start, refer to the solution for
	played before it	related problems.
	can start.

	The disc is dirty.	Clean the disc with a CD
		cleaning kit available in most
		computer stores.

CD created on	Certain CD audio	Use an alternate device.
CD-RW drive	players are not
does not play	capable of reading
on other CD	audio files created
audio players.	using CD-RW
	devices.

9-16 SOLUTIONS	PRESARIO NOTEBOOK BEYOND SET-UP GUIDE
	1200 SERIES

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HP 1215EA manual Mass Storage, CD or DVD Drive Symptom Problem Solution

Contents

Presario Presario Page Contents Using Your Notebook Common Tasks Let’s Go Surfing Caring for Your Battery Solutions Glossary Index CONTENTS-VIII Introduction Safety and Comfort Guide Where CanPrinted Documents Getting Started Poster Presario Operating System Manual Warranty Certificate Graphics Symbols Protecting Your Notebook During an Electrical Storm Safety Series Your At a Glance Front Your Presario Common Features These buttons automatically connect you to the Internet Internet Zone Buttons and Lights Description Function Keys Status Display and Volume Controls Right Side Components Left Side Components Rear Components Rear Panel Underside Components Underside Using Your Plugging and Unplugging AC Power Power OnDo’s Don’ts Turning Your Notebook On and Off Why Use AC Power When I’ve Got a Battery?Power Button Functionality Recovering from a Locked System Recovering from a Locked Programme Inserting the Battery Using Battery PowerRemoving the Battery Charging the Battery TouchPad Using the TouchPad Instead of a MouseLeft-Click Right-Click Tapping and Double-Tapping Edge Motion Display Properties Changing Resolution Adjusting Brightness Re-programming Internet Zone Buttons Internet Zone Buttons Identifying Your Storage Drives Using the Diskette DriveStorage Drives Power-On Password Using the Security SlotSetting the Password Security Removing the Password If Supervisor Password Is Series Common 4 Tasks TV-Out Connection Connecting and Enabling TV-Out Select a Display Device Select a Multi-monitor Device Adjusting the Television Screen Display Modes Switching Between Displays Anti-Virus Software Using Anti-Virus Software Removing a Virus Recognising a Computer Virus Upgrading McAfee VirusScan software Virus ProtectionUpdating McAfee VirusScan Adding and Removing Software Installing Software from a CD or Diskette Software and Hardware Installing a Downloaded Programme File Attaching Hardware Devices Series Series Using the CD 5 or DVD Drive Inserting a Disc Insert and Remove Discs Manually Ejecting a Disc Removing a Disc Playing Audio CDs Disabling the Self-Starting Feature Playing Non-DVD Video Discs DVDs Using the DVD Player Video Display and Parental Controls On-Screen ControlsTitle Description Audio track Button Title DescriptionChanges the playing audio track to audio Another track located on the DVD. Most Setting the Play Features Identifying Your Region Setting Using Regionalised DVDs Selecting Your Region Setting Zooming the View Showing and Hiding the DVD Panel Easy CD Creator and Direct CD Installing Adaptec Easy CD CreatorCD-RW Basics Creating Audio CDs Using Adaptec Easy CD Creator Series Creating Data CDs Jewel Case Creator DirectCD CD Copier Preventing Buffer Under-run Errors Accessing Easy CD Creator User Information Series Let’s Go Surfing Basic Concepts What is the Internet? Presario Notebook Beyond SET-UP Guide LET’S GO Surfing Web Sites and Web Pages What is the World Wide Web?Hyperlinks Web Servers Surfing the Web Internet Service Provider ISPInternet Address URL Modem Mail Search Engine Browsers What is a Browser?Using Microsoft Internet Explorer Series Choosing a Search Engine Search Engines Using a Search Engine Searching on the Web Conclusion Accessing Files from the Internet Caring for Your Battery Using the Battery Battery CareStoring the Battery Checking Battery Power Recycling the Battery Calibrating the Battery Battery Calibration From Running on batteries column Purchasing Spare or Extra Batteries Maximising Battery Operating TimeBattery Charging Time Connect the AC Adapter Fixing a Low-Battery Condition Suspend Your Work Replace the Drained Battery with a Charged One What is Power Management? Power ManagementUnderstanding Power Management Saving Energy If you want to Then Result / Indicators Starting and Ending Power ModesShutdown, then Standby from Shutdown, then Hibernate Service Cleaning the Keyboard Preventative MaintenanceCleaning Your Notebook’s Exterior Cleaning the TouchPad Cleaning the Display Screen Caring for Your Presario Notebook Using Backup Devices Backup Utilities Using Disk Cleanup Hard Disk ErrorsUsing ScanDisk De-fragmenting Your Hard Disk Deleting Stored Files Checking the Hard Disk Space Hard Disk Space Management Deleting Unnecessary Files Using the Recycle Bin System Support Compaq DiagnosticsTypes of Tests Tab Description Select Interactive mode or Unattended mode Testing Equipment How Does It Work? Compaq Service ConnectionTurning Compaq Service Connection On and Off Privacy and Data Security Solutions Helpful Hints Basic SolutionsFinding Solutions Quickly General Questions Frequently Asked Questions Series My display monitor is blank. What should I do? How can I change the display settings on my Notebook?Display Questions Questions about Movies Questions about SoundThere is no sound coming from my Notebook. What’s wrong? DVD movie is too dim or too bright. What should I do? How do I know how much battery power I have? Questions about UpgradesCan I download upgrades from the Compaq Internet site? Questions about Peripherals Receive hard disk error messages. What is wrong? Error Messages Series Audio and Video Solutions Tables Video is also referred to as the display Video or Display Symptom Problem Solution Battery Symptom Problem Solution Battery and Power Cont’d Warranty Statement Power Symptom Problem Solution Restart your Notebook by Mass Storage CD or DVD Drive Symptom Problem Solution Is poor when 2 Floppy a drive Diskette Drive Symptom Problem Solution My Computer g icon Wrong type of diskette is being used Diskette Drive Symptom Problem Solution Hard Drive Symptom Problem Solution Games and Internet Games Symptom Problem SolutionInternet Symptom Problem Solution Internet Click Shut Down Keyboard and TouchPad Symptom Problem SolutionKeyboard and TouchPad Enter key Keyboard and TouchPad To Settings Memory and PC Card Memory Symptom Problem SolutionPC Cards Symptom Problem Solution Series See peripheral Glossary GLOSSARY-2 Directory See folder Desktop See Windows desktop DSL digital subscriber line Floppy disk See diskette GLOSSARY-6 Link See hyperlink See MicrosoftInternet Explorer See Microsoft Windows Midi musical instrument digital interface pronounced middy See browser Netscape Navigator a Web GLOSSARY-10 See pop-up menu See microprocessor GLOSSARY-12 URL uniform resource locator Taskbar See Windows taskbar Web See World Wide Web Video phone See Internet phoneSee anti-virus software GLOSSARY-15 GLOSSARY-16 Index INDEX-2 DVD INDEX-4 INDEX-5 INDEX-6 URL INDEX-8